Very informative!! Thank you for explaining. I finally get it! Since our system is just a backup for when our power goes down, we can make do with just our two 500x on the LPV inputs. I will wait for a Jackery approved adapter for the HPV input until some dire prolonged emergency forces me...
I was wondering if people on this thread with HIGH PV input problems would check out my thread and tell me if this change in the manual is related to their known problems with HPV (and is perhaps the reason why Jackery told me yesterday on the phone that I can't add two more Solar Saga 500X...
Yes, we do. But they are telling me I can't put more panels on and use the High PV input. I'm sorry if I got this wrong, but I thought you were telling me that also. No?
Hi,
A month ago we bought a Jackery 5000+, a battery pack for it (5000+) and two Solar Saga 500X. Works fine plugged into the Low PV input jack. But slow to charge. So we thought we would buy two more Solar Saga 500X, along with the appropriate wiring (Y and adapters) and plug into the High...
Thank you for the explanation. I'm afraid I'm still a little confused. The manual that I received with my Solar Saga 500 x (which are each made up of 6 solar Saga 85 panels) states that "when used with the Jackery Explorer 5000 Plus, the panels should be connected to the high-voltage PV input...
Today I received this reply from Jackery:
"Hello Dinah,
Thank you for contacting Jackery customer support.
Through the LPV port, only 2x 500X panels (1 per port) can be connected.But while using the HPV port,the product has been designed to connect multiple solar panels to this port...
Today I received this reply from Jackery regarding my problem:
"Hello Dinah,
Thank you for contacting Jackery customer support.
Through the LPV port, only 2x 500X panels (1 per port) can be connected.But while using the HPV port,the product has been designed to connect multiple solar...
They appear to have taken this information and diagram out of the manual for Jackery Solar Saga 500X (which when you click on the link for that manual gives you a manual for Solar Saga 85 which is fine.) However, I don't think they should call the manuals both Version: JAK-UM-V1.0. because there...