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Hey @AllYourSun , I'm sorry to hear about your negative experience with our support team. I'll escalate your case to my team. Please send me a DM with your email or case number so I can review it. Also if you still need info about RGMs, we have an integration guide for this...

Hi @MikeNKerri, I'm Jose from the Sol-Ark team. Regarding your question, the Sol-Ark will limit the PV production in different scenarios: When the inverter is programmed to limit the PV production to only what your loads need. This is when the inverter is programmed in Limited to Home or Load...

@AllYourSun Since the RGMs use RS-485, yes you can also use it, however, if you have a battery using the CANbus port, you can add an "ethernet splitter" (I'm attaching a picture for reference). The Battery CANbus port has access to both CANbus and MODBUS communication.

Hi @austinhutchins43 , I was reviewing your diagram and noticed that the load outputs of the inverters are separated. If the inverters are configured to operate in parallel, their outputs must also be combined. Additionally, I suggest using a transfer switch, for using grid instead of inverters...

Yes, I know that split phase and 3-Phase are different, what I'm trying to say is that it is possible to program and use only one inverter in 3-Phase by using only 2 of the 3 phases. In this way, you can connect a Sol-Ark to a 3-Phase grid and have 120V (L-N) and 208V (L-L). This applies to...

Hey @AllYourSun , these CTs comply with the ANSI C12.1 and C12.20, which are standards for electricity meters and their accuracy, this is why these CTs are considered as RGMs. However, they are designed for AC measurements and are not suitable for DC. For your SREC program, I'm not sure if the...

Hi @glandpuck, adding to your post, it is also possible to do 120/208V with only one Sol-Ark 15K and using two phases from the grid. In this scenario, the parallel communication must not be enabled.

Hi @DGSmooth , the TOU feature can be used in off-grid installation to turn off the generator at specific times and SOC%/Voltages. You should activate all of the charge boxes in the TOU tab. If possible, please take a screenshot of your TOU settings so I can review them.