How old is your generator and does it only happen when running on the generator? I'm not exactly sure what's going on but my last guess would be the ground neutral bond on the generator. You'll have to consult ONAN for exact location and configuration but the ground and neutral should be bonded...
When you are monitoring the inverter how are you determining that its the inverter not accepting the power? In the cerbo do you have a voltage reading on the inputs?
Please excuse the over zealous safety warning, Dexter's reply was completely wrong and I have seen people get one reply to there question and just do it...
I would suggest increasing your AC in disconnect to 106v and connect to 110, disable UPS, enabling dynamic current limiter, and lowering...
Ok Dave, let me just start with DO NOT COMBINE L1 AND L2 ON YOUR GENERATOR!
Now that that is out of the way. Most likely your settings are incorrect. Could you please upload some screen shots or the actual veConfig file for your system?
If you have voltage between L1 and L2 of 240v than the Multiplus II will handle the power directly. Single phase is technically 240v and your generator has a center tap giving you split phase. Which is the input that the multiplus II is rated for.
Apparently it works for people but Onan have repeatedly told me that these units are Non-recombinable. Meaning you can't do exactly what is mentioned in the video however I assume nothing bad has happened with it for him to post a video.
The only thing I can think of, would be that the...
The 2400 rpm generators have 3 physical poles. So the formula for frequency, Generator Frequency (f) = Number of revolutions per minute of the engine (N) * Number of magnetic poles (P) / 120.
2400*3= 7200/120=60