Hi everyone. I bought 2x 48v lifepower4 LL batteries from signature solar and I have run into an issue that has totally put my entire project on hold. On the side part of the batteries where you have to attach the mounts that hold the batteries in the server rack, the screws are already mounted in the holes for shipping purposes. My problem is four of the six screws will not come out of the holes. They are starting to strip and I have used multiple different size screwdrivers. I have not used a drill because I don’t want to strip them anymore. I have called signature solar and left 3 messages with customer service (they don’t answer the phone). Still haven’t heard back. I cannot put it in my rack until I can attach the mount. The other battery had the same issue but I was able to finally get them out and reattach with the mount. I don’t know what to do. Please advise. Wills video makes it look so easy.