Solis EU Service Centre
solis-service.solisinverters.com/support/home
They have a support ticketing system. In my experience they reply within a couple of days.
euservice@solisinverters.com
Solis UK support: 0151 453 6515
Solis UK customer hotline: 0113 328 0870
Sandy Woodward
Ginlong UK office
sandy@ginlong.com
07766 996633
Europe product manager for Solis RAI-3K-48ES-5G inverter: Travis Snyder
Another contact for SolisCloud app problems: monitor@ginlong.com
solis-service.solisinverters.com/support/home
They have a support ticketing system. In my experience they reply within a couple of days.
euservice@solisinverters.com
Solis UK support: 0151 453 6515
Solis UK customer hotline: 0113 328 0870
Sandy Woodward
Ginlong UK office
sandy@ginlong.com
07766 996633
Europe product manager for Solis RAI-3K-48ES-5G inverter: Travis Snyder
Another contact for SolisCloud app problems: monitor@ginlong.com