Search results

  1. RichardfromEG4

    Sol-Ark 12K and EG4LL battery communications

    We had more issues with the in-house unit after our initial testing, so reworking the firmware on this. Our engineering team has been focused on the newer EG4 branded inverters so it hasn't had the focus it initially had, but hoping to get back on it soon.
  2. RichardfromEG4

    EG4 6500EX and EG4 Lifepower4 intermittent 61 error

    Haha, yes, on a public forum like this you tend to hear all the issues so it seems like a lot, but when I look at the sales numbers and tickets we've been answering it's an extremely small amount of people that continue to get errors after everything is plugged correctly.
  3. RichardfromEG4

    EG4 6500 - Error 61 Information Gathering/Solution

    Video that addresses 95%+ of the issues we are seeing:
  4. RichardfromEG4

    EG4 6500EX and EG4 Lifepower4 intermittent 61 error

    We just put out a video. Based on support tickets, these are solving about 95% or more of peoples issues:
  5. RichardfromEG4

    EG4-Lifepower4 Short Circuit Protection

    Not at all, it's been a pleasure working with you so far!
  6. RichardfromEG4

    EG4-Lifepower4 Short Circuit Protection

    Yes, I am just trying to ensure there isn't something missing and cover all our bases. Were you ever able to complete the breaker install etc and test that yesterday?
  7. RichardfromEG4

    Signature Solar EG4 6.5K Off-Grid Inverter | 6500EX-48

    In Texas solar is not exempt except for specific uses - ag exemption etc. I believe the sales tax is included on the tax credit but I'm not a tax professional.
  8. RichardfromEG4

    Anyone ever read EG4 warranty?

    @sunshine_eggo is right - we don't REQUIRE you to be a licensed electrician to work with our equipment, and installing it yourself does not in itself void your warranty. Those statements are there to let people know that we recommend it because the likelihood of failure is vastly increased if...
  9. RichardfromEG4

    Signature Solar EG4 6.5K Off-Grid Inverter | 6500EX-48

    Ya, Signature Solar loses a significant amount of money on shipping as more often than not the final total is more than what they quote the customer. They offer store pickup if you want to save the $700 that shipping companies charge. Personally, the cost of renting a truck or the gas of using...
  10. RichardfromEG4

    Growatt SPF 12000T DVM MPV vs 2x EG4 6500EX-48

    Ian is literally the only other person I would even think about buying a Growatt from outside of Signature Solar. He definitely does things a little different so it all depends on what you prefer.
  11. RichardfromEG4

    Growatt SC4880 from signature solar 150 or 250voc?

    Pretty sure all their newer ones are 250voc. I'd call just to make sure though.
  12. RichardfromEG4

    EG4-Lifepower4 Short Circuit Protection

    @upnorthandpersonal is right - the inrush should literally be a few seconds at most - if it's trying for a long time and getting hot that is worrisome. I remember reading in a previous post you had the system up and running and then it stopped working after you connected solar - when you...
  13. RichardfromEG4

    EG4 6500 EX 48

    2 minimum are required for 240v loads.
  14. RichardfromEG4

    Growatt SC4880 from signature solar 150 or 250voc?

    Depends on when you purchased it - originally they were 150voc, and later changed to 250voc. Please check the side of the unit and it should tell you what you have.
  15. RichardfromEG4

    Eg4 Lifepower4 battery is ticking on start

    As long as they get authorization from us and buy an approved 3rd party BMS, we are still honoring the warranty for the cells.
  16. RichardfromEG4

    Signature Solar EG4 6.5K Off-Grid Inverter | 6500EX-48

    Looks like you chose terminal pickup - which is significantly less expensive most of the time.
  17. RichardfromEG4

    EG4 LifePower Startup Procedure

    Most of the time yes. It's right on the cusp of not handling 2 inverters of this size (within a standard deviation) so we have seen some where 1 battery won't do this for 2 at the same time.
  18. RichardfromEG4

    EG4-LifePower4 vs EG4-LL Lithium Battery

    I think both will last 10+ years. Statistically (I’m a numbers guy) the chances of these failing due to a manufacturers defect after more than 5 years but less than 10 is pretty small. They will likely fall apart from age before they die due to a defect.
  19. RichardfromEG4

    EG4 LifePower Startup Procedure

    I've had a ton of PM's and questions on what the start up order is for the EG4 batteries. I just wanted to let everyone know I just worked with Signature Solar to put out a new video showing the process and showing what to do if it goes wrong. I also wanted to type it out because I've seen a lot...
  20. RichardfromEG4

    EG4-LifePower4 vs EG4-LL Lithium Battery

    Personally I trust the battery and warranty, and don't need the screen - I'd go for the LiFePower4's!
  21. RichardfromEG4

    General question on panel installation / labor time.

    Hybrid typically refers to being able to both utilize battery storage as well as selling back to the grid. The EG4 cannot sell back, but it can utilize grid for charging batteries or as a passthrough.
  22. RichardfromEG4

    Growatt SPF 12000T DVM MPV vs 2x EG4 6500EX-48

    If you are looking to scale, I'd recommend the EG4 (not biased btw). The 12k is not stackable, so you get what you get. Eventually if you decide to grow even larger you have the capability.
  23. RichardfromEG4

    Eg4 and Jakiper communication

    End of June.
  24. RichardfromEG4

    EG4 6500 EX 48

    This is correct.
  25. RichardfromEG4

    Growatt SPF 3000TL LVM-ES 250v or 300v voc mppt?

    99% sure its 250VOC - whoever line edited the manual is incorrect.
  26. RichardfromEG4

    Eg4 and Jakiper communication

    EG4 will not communicate with Jakiper - but you can simply leave them disconnected from communication and put them in parallel with your system. Which battery are you looking at, we just restocked several models and have some more coming in the next 2 weeks.
  27. RichardfromEG4

    Eg4 Lifepower4 battery is ticking on start

    Thanks for the ping. We are researching this now - should have the start to a solution by Monday I'm hoping.
  28. RichardfromEG4

    EG4 3000 with EG4 Lifepower4 Battery Short [Resolved]

    Try this start up order: 1: Make sure everything is in the off position. 2: Turn on the breaker between your bus bar and inverter. 3: Turn on all the batteries - should be no need to wait 5 seconds between each one. 4: Turn on inverter. Please post results.
  29. RichardfromEG4

    EG4 6500EX and EG4 Lifepower4 intermittent 61 error

    So in our research, these typically mean that the cable has is backwards, has the wrong PINOUT, or has 1 side using all 8 pins. Please verify that information - in the meantime you can change to the AGM setting to allow the inverter to operate using voltage instead of comms.
  30. RichardfromEG4

    EG4 6500EX and EG4 Lifepower4 intermittent 61 error

    We have had some report that they have tried both ways and still get the issue - it's odd it seems to mostly happen at 100% but operate normally otherwise. A ghost in the system right now that we are investigating. So far, we've seen that it still operates correctly, it just flashes the error...
  31. RichardfromEG4

    My experience with GroWatt SPF 3000 TL LVM ES and Signature Solar's EG4

    It doesn't have the same name. We have the EG4-LL or EG4-LifePower4 batteries (voltage and AH vary), and the inverter line is the EG4 6500EX-48. They are both EG4 brand, and EG4 is a separate company from Signature Solar. Although both were originally started by the same ownership, they have...
  32. RichardfromEG4

    EG4 Batteries Don't Read Below 2 Amps

    This is actually probably the best answer - and likely far more accurate than what will be programmed into the integrated BMS.
  33. RichardfromEG4

    EG4 Batteries Don't Read Below 2 Amps

    I will check to see what the BMS can read amp - wise, not sure. Will is right, a lot of the server rack packs are like this from what I've seen. They all pretty much have the same BMS installed. Just messaged our factory and when I hear back I'll update this post.
Top