Search results

have you connected a PC to read the error? What is the temp reading in the sensors?

To be clear, no "batteries that don't power on" are being discussed on this forum sir. This is a singular issue with a Conext Pro 6848.

Ray is the head of tech, the dept is tactical, so if you want to keep a convo going that is out of trained scope then it could go on for a long time. The situation here from a business standpoint is that if you have done way more than plug and play then you deserve to get a set of packs that...

Did you call in to tech support and share your feelings with them? the pace of a fine-tune for the PRO 6848 is going to take until next week, we have other options if you call us. or email tech@signaturesolar.us and reference your handle from this thread

Inverter model? have you called tech support here?

We have been working with a stack of schneider 5548 and Xantrex 6048, irritating enough the 6848 is on the way but not here the 5548 and 6048 all work with 2-3 batteries we have a video showing our demo on the way to our site we will have all the stats on the ancient Outback and schneider 24v...

We are responding to and working through these issues. There are staff fluctuations here this week due to omicron in Texas the last couple of weeks. We should be in full strength in a week or 2 and the team here is working non-stop as well as adding new members at the same time. 0 people on...

We take a cost-plus approach for panels like a true wholesaler, you and others will notice the bottom line prices per watt we have are the lowest on the internet. Whenever damage is not notated it has to be covered by a third party source, which adds expense to the cost of products and penalizes...

yuck. not normal. they are getting through emails today. If you haven't confirmed the product is good we always ask in our policy that you write "damaged" on the signature slot. if the driver protests then tell him that they can wait while you inspect everything otherwise. If there is no...

we really are working on the 8 weeks, it now shows 4-6. the thing we are not increasing is the price unless absolutely necessary. I believe that the metals price rise will peak out and then we can get back to focusing on cost improvements.

the warranty is not voided based on the plug adjustments. this is confirmed with tech

we have both an older 5548 and a new 6848 on the way

Guys, we tried to extend the pre charge capacity and apparently took it too far for the xw pro. the "use a resistor" was a stab at nothing by tech support because this is out of their depth as a problem in general

We have a schneider Conext 48v on the way to our bench, we did increase the delay as a precaution in the last update, we have a successful history of using the Conext 6848 with the GYLL and EGYLL, this will be resolved.

@Koldsimer please message direct with your name so we can fully discuss this on the forum. the communications you are referring to need to be retrieved

stock projections have been consistently tricky because at the price these packs are offered at the demand goes up over time plus it jumps when it is on hand

the sought-after LIFEPOWER4 should be on hand by the end of this month, expect a shorter delay than last year for Q1 of 2-3weeks the EGYLL LCD version with 10yr warranty is on hand now and major resupply should keep it ins tock

These are different BMS Based packs, but they share a common cell: the Grade A Tier 1 GanFeng 100AH with 7000cycles @80% LIFEPOWER4 manual https://drive.google.com/file/d/1Pkk70ko2JgPA68nOhVyMeHnf84yOpQFM/view?usp=sharing EGYLL / GYLL manual...

OK Guys, I am going to post this on another thread for a full explanation. There is a confusion going on here, we thought this was the GYLL/ EGYLL pack, the Lifepower4 packs have a different logic on the LEDs and I realized that our manual for them has the wrong tables for LED operation The...

The thing about Engine chargers is that they have to be smart enough to keep a steady voltage above the pack voltage to operate well. we are looking at a RS485 based bms connected charger to pair with our batteries but for the time being you should be happy as long as you do not push the voltage...

There is a delay before the battery determines it is on standby. We rotate batteries in from new batches, this is a perfectly reasonable question but ultimately benign for operation. On my own packs I have seen them settle down over a few hours if I turn everything off. If we can clarify exact...

Hello, they are always flashing run, they always will if you see voltage output. We have more than a warehouse, we have an entire test facility and there is no need for someone to “go out into the warehouse to see” you can video call the bench if you’d like. SOC shipped fluctuated due to the...

Hopefully you can see here that we are engaged and committed to doing the right thing sir. These situations are not cut-and dried, but we are putting in the effort to mature a growing support team and provide the support that we would want to have in any cases.

-If you have a charger putting out less than 25A we'd like to know and make it right, but there may be a Lead acid problem here as the charger is designed for LIFEPO4 only and has an algorithm to match and respond to that chemistry -Voiding Warranty due to connecter change is against company...

We agree with you all, this is the frontier to true viability of solar and self-sufficiency: we must discover and promote the energy storage tech needed to make the concept as affordable as possible and then regain momentum in the personal energy generation revolution. #yestechnologycan

correct, I typically see 21-22 on my little genset, if i up the rpm it can go higher but not as efficient

I have used mine for 18mos straight, 1 charger with a knock off 2kw inverter genset (James)

just call in the order, it will work automatically for carts with batteries and chargers, but if you need just a charger then they'll discount manually on the phone

Guys, going forward if you buy or have bought batteries from us, we will apply a 33% discount to any battery chargers we sell. this is automatic when buying batteries from us on our website but if you need to buy individual chargers after a battery purchase just call in and reference this and...

Your AC voltage source may also contribute to amperage, weak gensets have been known to contribute to lower amperage

we have a 33% discount on the chargers if you buy during a battery purchase, call in to buy a charger and the sales team will honor it in on the back end

the 12kw can be rebuilt easily and tends to last longer, the spare boards cost $300 -drawback is no stacking capacity and efficiency of 88% -a second charge controller would be needed $399 for 120A 7kw 250vdc

We’re flattered and frankly don’t know where we get the time of day to create such intriguing storylines. We assume it’s our method of letting the story write itself; kind of like the curb appeal of reality media I guess.

We had mixed pictures, this was the cover picture, but others in the listing showed a breaker (our mistrake) -The BMS inside has a superior OCD protection to a breaker as-is (see the David Poz video), we would suggest other OCD efforts go to a main breaker for the inverter. -For anyone confused...

PLEASE CALL TECH ORDER SUPPORT TOMORROW, OR EMAIL YOUR NUMBER TO JAMES AND SOMEONE WILL REACH OUT