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  1. S

    Any UK/EU based DIYers considering buying LiFePo4 cells?

    I ordered mine on 7th May and they arrived today as well.
  2. S

    WARNING. Do not buy from Shenzhen Basen. Alex Chen.

    You know who I am and you know the order number. Why did you stop replying to my messages on 15th March 2021.
  3. S

    WARNING. Do not buy from Shenzhen Basen. Alex Chen.

    I placed my order with you on November 10th 2020 and messaged you many times over about 4 months about when I would receive my order. I then told you I would have to cancel my order and asked you for a refund. You did not refund my money so I went through the refund process with Alibaba and...
  4. S

    Summary of my battery options from China, lifepo4 3.2v 280ah cells.

    Yes. I'll let you know when they arrive. I had previously ordered from Basen on 10th November and haven't received them so I'm hoping I won't have to wait too long for this order.
  5. S

    Summary of my battery options from China, lifepo4 3.2v 280ah cells.

    I ordered 8 x 280ah yesterday and paid with PayPal. At first I thought there was no PayPal option but when I clicked on Pay now it showed the options including PayPal.
  6. S

    Summary of my battery options from China, lifepo4 3.2v 280ah cells.

    Did you have to pay import duty or VAT on this order. I'm in the UK and don't want to be caught out on this.
  7. S

    WARNING. Do not buy from Shenzhen Basen. Alex Chen.

    I have asked for up to date tracking information but haven't been told anything new. Just get one excuse after another. I'm now waiting for the credit card charge back but Alibaba and the supplier just drag things out as long as possible. Contact is Alex Chen.
  8. S

    WARNING. Do not buy from Shenzhen Basen. Alex Chen.

    I only have DPD tracking number which has just shown the same thing for the past 4 months. It says they have received the parcel details but not yet received the parcel. The seller sent a screenshot of tracking which showed the parcel was in Germany on 24 December 2020. There has been no update...
  9. S

    LifePo4's to the UK - Basen

    I ordered on 10th November and haven't received anything I'm now in contact with Barclaycard for a charge back. I wouldn't wait any longer if I was you. I live on my narrow boat and really needed the cells back in November to replace the lead acid batteries on the boat. I went through Alibabas...
  10. S

    Cancelling order on Alibaba

    I ordered 4 x 280ah cells from Basen on Alibaba and did not receive them. I was given one excuse after another. After waiting for 18 weeks I asked the seller for a refund with no response. I then went through Alibabas refund process which took about another 2.5 weeks to then be told they would...
  11. S

    WARNING. Do not buy from Shenzhen Basen. Alex Chen.

    I ordered 4 x 280ah lifepo4 cells on 10th November 2020 and I have still not received them. I have asked for a refund from the seller with no response. The past 3 weeks I have gone through the Alibaba refund process only to be told they will not give a refund even though they know from the...
  12. S

    Just purchased 8 280Ah

    Alex now says they can re send using new shipping channels and should take 2 - 4 weeks. I'm in the UK so they've blamed brexit as well as holidays over Christmas and New year. They showed tracking from DPD which showed they were in Germany on the 24th December and nothing since that date.
  13. S

    Just purchased 8 280Ah

    Have you received your cells. I ordered 4 x 280 ah from Alex at Basen on 10th November and I'm still waiting. 16 weeks now.
  14. S

    Who's in the UK and Ireland?

    They gave me a DPD tracking number which just says they have the parcel details but have not yet received the parcel. When the supplier checks the tracking it shows the parcel was in Germany on the 24th December but doesn't show anything after this date.
  15. S

    Who's in the UK and Ireland?

    I'm near Devizes at the moment but I live on my narrow boat and will be moving as soon as lockdown allows.
  16. S

    Who's in the UK and Ireland?

    I am in the UK and I ordered 4 x Lifepo4 280ah cells from Basen on Alibaba on 10th November 2020 and I am still waiting after 16 weeks. I don't know whether to cancel the order and get a refund or carry on waiting. If I cancel the order I don't know where else I can get them from in a reasonable...
  17. S

    Any UK/EU based DIYers considering buying LiFePo4 cells?

    I ordered 4 cells from Basen on Alibaba on 10th November and I'm still waiting. I'm in the UK.
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