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They sent me the Axpert program and file. The fix took less than 3 minutes, then a reboot..all is well

I was able to contact tech support and they will get me updated software in 48hrs. not what I would consider ideal, but it is what it is. Customer very upset of course

I am having the same problem, but cannot contact tech support

I have a single eg4-6000EX doing this (single inverter) about 1 time a week the inverter shuts down for up to a couple of hours then comes back up. I am wondering if we need to completely stop closed loop communication and go back to the old way that works. setting voltages.. Yes latest...

I was wrong on the 48V settings.. I changed out the SOK's pulled the 2 questionable (low cell voltage on one tesla cell) packs, and hooked up to the 12K luxpower. I was wrong on the 48V settings, it cannot go below 50V Absorb and float. I might have been able to use 48V but 50V will create an...

I have attached working Luxpower 12K settings using TOU 4-9pm arbitrage and 2 SOK server batteries. I will swap it next week for the EG418K and compare. Uploaded in both pdf and jpg. Note: when troubleshooting the CT's for proper arbitrage, the offset in my unit was set to 535watts. I lowered...

I have both the EG4 18K and the latest Luxpower 12K. My understanding is Luxpower manufactures both of the units and has special branding, web interface and software features for EG4. I have been in contact with numerous entities and companies selling both, along with Luxpower. Neither can...

I have a Luxpower 12K in Grid production (1MW solar, 114KW to battery, 582KW export to grid, 678 consumption), and extremely happy with it. All while doing TOU arbitrage 4-9pm Did test with AC coupled (old SMA 8K), Worked flawlessly but no production monitoring from the AC coupled system on the...

Thank you. I still have the need to set the charging voltage (absorb and float voltages) to a MAX of 46V. I am looking for a lower voltage for charging Tesla 6 cell Model S 18650 batteries. (22.8V X2 in series) Thanks

I have most all functions working and it is semi properly doing TOU arbitrage, (tracking the usage properly via the CT's) ( there is a CT offset parameter and ct winding options for use of other CT's but the stock ones are accurate so far) One issue and I am sure it is a setting, which it...

I also have a need to set both absorb and float voltages to a non standard of 46V.

Grace.. nevermind. I guessed the 5 digit password and got AC coupling working.

Grace, Install went fine, but the inverter is asking for a numerical password to make any changes (like switching away from lithium). Also this probably would not be an issue if my account was an installer account. I have different battery setup (32 Tesla Model S batteries run by a unique BMS...

BTW. I may not have been clear on how the SIMP BMS is being used for safety. I have it set so if any one cell reaches 4.12v, the energizing circuit is disabled and no charging can happen. It can also be set for temperature trip and probably a few other variables, but with a pack this large and...

Thanks for the info and your DIY powerwall posts. I won’t get into the weeds on Tesla battery fires, but I show the princess fire often to my clients. I ended up with 32 Tesla “model S” type batteries in steel cases put together by Princeton Battery (GTIB30’s). They had set at 2.2V for a couple...

Thanks, What a difference... like night and day. has better granularity and in an intuitive format. works perfectly with the EG46000EX. I was unable to get RS485 communication with the Deye (Sol-Ark 12K) and tried pins 1,2 7,8 swapping polarity the whole gamut of choices including both the...

Thanks.. I have 2 Solar Assistants arriving on Tuesday the 3rd. Will hook one up to the EG4 6000ex (new one on the bench, the previous one in the thread is already in the field), and one on my Sol-Ark 12K at home to sort any learning curve basically "on the bench".

I always get the "orphans". People that get screwed by some out of town solar company and then we locals come in and clean up the mess. The Ampere Times have been in a box outside and it is cold so god knows if they have been ruined. Someone from Southern California charged them $30K for the...

BTW has ANYONE been able to get these units to talk to late model WIFI? the EG4 6500's or the EG4- 6000's? I have been a network engineer for 30yrs and owned a wireless company, and there appears no way to get these to work with late model phones and AP's. Tried both SolarPower and Watchpower...

I am also playing with a 6000EX 48HV on the bench and trying to wrap my head around the unit. Still have only utility and loads hooked up to simulate a generator and testing the dry contacts for a two wire hookup. It is less intuitive to me (I'm 70) than the outbacks, Sol-Ark, Schneider, and...

Yes.. there were a couple of issues, taking most of the Thanksgiving weekend, and I had to search the LV6548 forums to figure out the password for the Watchpower App, then make the changes. I had to first make the output source priority to USB (Utility Solar Battery), before it would work. I...

thank you I just found it also in the older manual....GRIN. then noticed on p9 of the latest manual I downloaded earlier in the day and simply overlooked it!! Thanks again, second set of eyes... is ALWAYS appreciated!! let you know how it turns out. Thank again Bentley

Been doing this a long time, and purchased a couple of EG4 6500 EX-48's when they first came out for an emergency backup when one of my customers Outbacks fail (great product line but after about 7-10 years you better have a lot of spares on hand for parts supply is sometimes a long wait). So I...

Richard and all, Thanks for the support. I have a similar situation and is NOT 100% the battery bank fault, but all the same, I have to find a resolution. Existing dual Outback Radian 8048 installed for many years with 22,000AH Gel cell carbon nano batteries. Ran out of cycles for having to...

I am also on the quest for ANY TOU arbitrage hybrid inverter that can be put on the CEC list. The Sol-Ark is a DEYE inverter but at a substantial markup. I understand the support costs, just hard to stomach after 4 or 5 installs... Growatt does not seem interested in selling their low voltage...

Thanks,... got it... there is market for HV (say up to 360VDC) but having worked with overseas companies for many years, I am aware of the challenges and lead times. Have a great weekend. Thanks again for the great support..

Richard, THANK you for the support, and I have had nothing but wonderful results from my EG4 48V battery installs. (4 different installs, various configurations) I have found using the voltage settings with Sol-Ark, Outback and Victron, the SOC is within 1 point once it gets dialed in (no direct...

Well, no replies so I have moved forward. Hopefully, someone can help me on the next phase. I ordered another Sol-Ark 12K with a DC battery voltage range of 43-63V and will try 2 scenarios: 1. 2 tesla 21.6V (43.2V) packs in series, and then probably 3 of the 2packs in parallel (7.2 volt upper...

https://atkinsonelectronics.com/generator/ I have converted a couple of generators to work with Outback Radians using the Atkinson Gen start modules. Champion 100297, and a Westinghouse 9600, both 240v split phase. Great documentation. I'll scan in the diagram tomorrow. Have to solder 4 wires...

I have come across 32, pretty much dead (below 1.2v, many at .101V) Princeton GTB-30 battery packs. (I know this is training, not any expectation). A couple of them were at 21.39v so I have been very careful at charging them SLOWLY with less than 4 amps and up to only 23.3v. Did get around 2-3KW...