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But that is not what SS told me, I was told it would do nothing with the growatts

Yeah, I know and when I called they admitted that it would do nothing for the growatt, I had three of them before they all failed. Now I have paperweights

I purchased the hub and then saw on SS that it would not work with Growatt. When I called SS they informed me it would not hurt anything, but it would not do anything either. So I returned it.

I cannot trust a company that did me poorly for 18months and then tell me I am out of warrantywhe they never fixed the issues. I am going with Sol-Ark.

I have three Growatts 5000 and I have had so many problems over the past 2yrs, I am.not using them now. SS strung me along until the warranty ran out and dumped me. I believe EG4 and Signature Solar are the same company. They both reside in the same city and they did in the past have the same...

I am in the market for a new inverter and I need the history of a device that has not been around for a long time

It is fair because the sol-ark works and does what it says it can do

that is not what they said when he purchased it. Someone lied and fixing the problem later proves the point

Why release a product and not confirm that it can work with at least most generators? I am glad you had the funds to get what you needed, most people like myself have to work out other arraignments until we can replace it. I will be going with sol-ark but I will have to wait a couple of months.

No, Deye makes them but Sol-Ark has the rights and are not allowed to sell in the U.S. Sol-Ark is programed in the U.S. buy them.

You are going to be increasing your batteries at some point which would.make these obsolete. I would spend the extra money now and give yourself some headroom.

I have been told by Signature Solar it doesn’t do anything with growatt 5000es, even though the literature says it does work with growatt. So what is this supposed to do

I tried those settings, the batteries (4) would drain and system would not switch to utility setting was (SBU). do you still have the battery cable connected? I have 2 Growatts 5000ES with 4.5kw on each inverter and the amps will not go above 11.

Call Growatt, the ES of which have three when this whole mess started.

The Growatt 5000es is made for the U.S. market and is sold by other retailers, do not try and modify the wrong model.

They are single phase and set-up to parallel. They rum the whole house. The problem is only with the heat pump. No problem with AC. I am in the U.S. System has two transformers. I don't know about the Aux heat. System showes 1st and 2nd stage. Could you please clarify a couple of things. The...

I have two units 5000es, they are paralleled and keep giving me a fault on the shine link app. The units keep running. The furnace comes on every two hours and I get a 7kw spike house is at 500watts single phase, so total spike is 7500. Why is the load not split? the inverter is rated for 10k so...

They are in parallel single phase and do not share incoming loads? I have a new Bosch 20 seer heat pump system and both inverters show a 7k spike in load. This gives me a fault, but the inverters continue to operate, no code is shown. I thought I would see the load shared when reviewing the...

Yeah he explained that, and also per code all grounding rods have to be connected to the main rod at the house, so Signature was correct with that grounding rod. like I said the electrician will be connecting my system and the fact you reverted to name calling means you already lost the...

You can only by U.S model from Signature Solar

In fact the diagram the electrician drew pretty much matches what Signature Solar came up with. See what happens when let a real professional do their job. A lot of people on her are taking that walk of shame for jumping to conclusions based on a video showing the wrong equipment.

Not if you are off grid, UL is not a requirement

Spoke with electrician he stated per code all chassis have to be grounded, which he will take care of If the units are not internally grounded. All of these discussions are mute now that we Will has found out Growatt makes a U.S. version SPF 5000 US and is only sold through Signature Sola...

And I am suppose to believe you vs the #1 seller of inverters in the world A industrial master electrician and a master electrician with no reason to lie?

You have made a leap when there was no trench. Rather then allow a 3rd party to supply the part they started producing there own. Signature Solar lost money on every solar edge they sold. UL is not a legal requirement in the U.S for Sola, local zoning laws and electric companies may require...

Did you contact growatt? I did and they just heard of this issue today and are looking into it. No one is obligated to respond on a forum with wild accusations of possibilities being made. What experts are you referring to? No one here has even tested the unit for these problem and no...

First off with 5k of these being sold in the U.S this issue has not shown itself. You certainly have no proof That Signature Solar or Growatt did anything malicious. I have just spoken to growatt and they just heard of this problem today, they are now looking into it. The fact that growatt just...

I renoved the post it was the 3000 not the 5000

It was the 3000 not the 5000

Assuming too much and thinking people have not done due diligence is foolish. Did Will, Poz or any of the other people using these find this problem? No, Growatt certainly never mentioned it when I talked to them 1yr ago.