18KPV Battery Backup Mode Setting

[SoTxUser]

I'm having trouble setting the time of day values in the working modes page in the maintenance page of the monitor app. I can enable/disable, set charging power and backup SOC but I can't even click on the start and end time fields.

Has anybody got this working. Mine has never worked but I can really could use this feature during the winter.

Thanks,
tsp
@EG4TechSolutionsTeam

 

[EZPZ]

I use the setting and can change it both in working mode and the old setting mode pages…on firmware 1A1A

 

[SoTxUser]

Today, SS tech support told me that this feature is not yet working and a trouble ticket was written for both SS and EG4 tech support.
I requested that keep me in the loop.
If anybody else could shed some light on this issue I'd appreciate it.

Thanks,
tsp

 

[EZPZ]

Strange. What version of firmware are you on, I have used it and changed the setting a few times adjusting it for the changing sunset times.

 

[EZPZ]

Have you tried rebooting the 18kpv?

 

[SoTxUser]

Yes the system has been rebooted several times because I've updated all the firmware plus I added an II-S battery to my stack of Lifepower4 batteries.
The function I'm talking about is located in the working modes page under maintenance (Battery Backup Mode). In this page I cannot enable the function but I can set backup mode on the original settings page. In the settings below I can change the AC power and backup SOC but I cannot change the T1 values. I can't even click on them.

Can you make changes on this page on your system?

Thanks for your help.
tsp
@EG4TechSolutionsTeam

 

[SoTxUser]

Strange. What version of firmware are you on, I have used it and changed the setting a few times adjusting it for the changing sunset times.

View attachment 269363

I'm now on 1E1E but this feature has never worked on my system. I've had the 18kpv for over a year.

tsp

 

[EZPZ]

Ahhhh I don’t use that mode. It’s disabled on my side. I am only using the pv priority part. I don’t charge batteries from AC at all.

 

[EZPZ]

Although on the old settings page I did previously have ac charge enabled just to test it and it did work. I have never had the other setting enabled, it almost looks like it’s not part of ac charge on the old settings page….

 

[SoTxUser]

Ahhhh I don’t use that mode. It’s disabled on my side. I am only using the pv priority part. I don’t charge batteries from AC at all.


View attachment 269901

But can you click on the T1 start and end times on this page? I can't on my system.

tsp

 

[jeff.lankford]

If you switch to the "old setting page" view, there's a setting named "AC Charge Based On". Change this setting from "SOC/Volt" to "Time" and then the timer fields will become available. I don't know whether changing that setting will make the timer values available on the working modes page as well - I haven't tried it.

 

[Luxpower_Gilbert]

Battery Backup Mode Enable is set 24hrs.
Time can't be change.
AC Charge Power(kW) can be change.

 

[EG4TechSolutionsTeam]

I'm having trouble setting the time of day values in the working modes page in the maintenance page of the monitor app. I can enable/disable, set charging power and backup SOC but I can't even click on the start and end time fields.

Has anybody got this working. Mine has never worked but I can really could use this feature during the winter.

Thanks,
tsp
@EG4TechSolutionsTeam

This feature is not available at the moment, however for now you can set the time under the AC charge settings.