6000XP Flickering lights and UPS's failing to battery

[TM48]

I guess it was my fault but the question was directed to the op.

 

[SomethingAppropriate]

I guess it was my fault but the question was directed to the op.

no, its not your fault.

 

[HardYakka]

Are you getting 19 Warning or 19 Fault?

Fault 19
Firmware 190D0E
5 Trina 360w in series, <250v, 225+/- observed
Cutoff vdc 54.6
Not paralleled with second XP. Except for battery breaker the other three breakers are off (Gen/Grid/Load)

Arced between breaker and MB twice once Fault 19 displayed when cycling battery breaker.

And low and behold the Fault popped up again today, twice until I shut it down, didn't wait for the arcing.
Video has been sent to reseller along with displayed voltages (PV and BAT). They said they had been in contact with you, EG4, last week.

 

[jeremyee]

Are you getting 19 Warning or 19 Fault?
no, see below logs. each log is an inverter

 

[jeremyee]

Is this a reoccurring issue?
Also, can you provide your inverter's serial number so we can look further into this?

sent SN in PM. first time this has happened since installed

 

[jeremyee]

Have you added any loads since this issue started?

Have you gotten any warnings or error codes?

no new loads and only communication (me adding batterys) ,battery voltage low when running the soc to %15

 

[HardYakka]

Are you getting 19 Warning or 19 Fault?

Also notice missing pixels on PV voltage ..

 

[EG4TechSolutionsTeam]

Also notice missing pixels on PV voltage ..
View attachment 280992View attachment 280993View attachment 280995

We apologize for the delayed response, we recommend getting an ohm reading on the battery terminal.

Were you able to get in contact with your distributor?

 

[westcoaststank]

..and the issues begin lol

I’ve heard many people say the 6000XP is made by “Luxpower” (as if that lends it some credence) but weren’t the units that ran great in Africa different than these 6000XP?

 

[SomethingAppropriate]

..and the issues begin lol

I’ve heard many people say the 6000XP is made by “Luxpower” (as if that lends it some credence) but weren’t the units that ran great in Africa different than these 6000XP?

Hey now. Mine ran perfect for 4 months..... lol then I endured 12 months of wtf is going on!

 

[westcoaststank]

Hey now. Mine ran perfect for 4 months..... lol then I endured 12 months of wtf is going on!

Yeah I bought a 6500EX, it’s still new in box and I finally moved offgrid. Only 2 months ago did I read and realize they were janky and had an “upgrade program” and now I’m reading people having all sorts of flickering issues, and some users seem to be blaming the consumer for the issue.

Didn’t it take awhile before issues with the 6500EX came to light? Now issues with the 6000XP are coming up.

In any case I’m hesitant to “upgrade” since they’re still making money even at $750 for the 6000XP. They should’ve recalled the 6000/6500EX’s and done right by the customer imo.

 

[TM48]

no new loads and only communication (me adding batterys) ,battery voltage low when running the soc to %15

From your description and the graph it seems the #1 inverter loss sync with the slave. You are using the gray cables with the metal shielded RJ connectors for the two parallel connections right? Did you by any chance do a real neat job bundling all your cat cables (battery and parallel ) together with ty-wraps? A current picture of all the wiring exposed would be helpful.

 

[jeremyee]

From your description and the graph it seems the #1 inverter loss sync with the slave. You are using the gray cables with the metal shielded RJ connectors for the two parallel connections right? Did you by any chance do a real neat job bundling all your cat cables (battery and parallel ) together with ty-wraps? A current picture of all the wiring exposed would be helpful.

i think they are orange but, yes i used the shielded ones. i did not zip tie them to the d/c or a/c cables but they are in the same 6x6 trough. so far the issue hasn't come back

 

[TM48]

i think they are orange but, yes i used the shielded ones. i did not zip tie them to the d/c or a/c cables but they are in the same 6x6 trough. so far the issue hasn't come back

I thought the orange ones were the battery cables? But if the RJ's are metal shielded maybe yours are just a different batch. I too have a 6x6 trough and intentionally did not route the parallel cables with any other wires to minimize any potential cross talk. If it should happen again you might consider rerouting the parallel cables.