6000XP only showing 1 battery EG4-LL-S

[wellselectricct@gmail.]

Hello I'm thinking I'm missing something obvious here. It took me a while to get the inverter to recognize the batteries. I had to switch the CAN protocol on the host battery as well as use the CAN port. I thought everything was working how I wanted, but then I noticed on the EG4 monitor it only said BattParallelNum 1 (100AH).

On the 6000XP battery brand is set to 0.
DIP switches are ID:1(host), 2, 3

My 6000XP firmware is ccaa-180C0D
Battery firmware updated using EG4 Multipack communication>EG4 LL V2 firmware>6-dip switch v2>EG4 LL V2 multipack ID6.bin

I also played around with the BMS Tools V1 and was able to monitor each battery. Albeit I haven't tried this again since the battery firmware update.

What can be causing my battery communication issue?

 

[Recovering EE]

Did you shut down and re-initialize *everything* after the firmware updates?

 

[MattMan119]

I would shut everything down and get the exact bring up instructions from the inverter manual and try again … it was fickle the first few times I started things up also, but once you get everything right and the order of start right it works pretty good,

 

[EG4TechSolutionsTeam]

Hello I'm thinking I'm missing something obvious here. It took me a while to get the inverter to recognize the batteries. I had to switch the CAN protocol on the host battery as well as use the CAN port. I thought everything was working how I wanted, but then I noticed on the EG4 monitor it only said BattParallelNum 1 (100AH).

On the 6000XP battery brand is set to 0.
DIP switches are ID:1(host), 2, 3

My 6000XP firmware is ccaa-180C0D
Battery firmware updated using EG4 Multipack communication>EG4 LL V2 firmware>6-dip switch v2>EG4 LL V2 multipack ID6.bin

I also played around with the BMS Tools V1 and was able to monitor each battery. Albeit I haven't tried this again since the battery firmware update.

What can be causing my battery communication issue?

It’s recommended to use CAN communication with the LL battery model. After setting the dip switches on each battery, did you cycle the BMS and breaker?

 

[wellselectricct@gmail.]

I talked to EG4. I only updated the one battery. So I updated the other 2 batteries individually as well, and got everything working. I probably didn't need the updates at all but I have 300AH of batteries showing up as intended.

God bless whoever gets their system up and running on the first try.