@diycorey isn’t asking how to spend more money to replace the built-in generator features on his inverter.
@EG4TechSolutionsTeam , why do you even include a generator feature if you're going to advise people to buy a chargeverter because their generator might have more than 3% harmonic distortion? Generators with 3% or less harmonic distortion probably make up less than 1% or 2% of the entire market. Advertising generator support and then excluding roughly 98% of the available generators is deceptive.
Sol-Ark suggests that anything with less than 15% is preferable, meaning roughly 90% of the generators available on the market are compatible. Why can Sol-Ark support a 15% threshold while EG4 insists on 3%? Is it because EG4 uses cheaper components that don't allow for a greater range of generator compatibility and then hides the real cost of a system with generator support by suggesting a chargeverter when the buyer finds out only a few dozen smaller generators can output 3% or less THD?
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I'm not saying it's wrong to offer a product that fits a specific need, but constantly suggesting additional equipment whenever anyone wants to use a generator with their EG4 inverter feels like a cop-out. It seems the real issue is that EG4 inverters need component improvements. If that's the case, then be upfront about it. Acknowledge that nearly every generator won’t work with your required THD and be more forthcoming that additional equipment will be needed if you choose to go with EG4 and will have a generator.
Better yet, maybe provide a list of supported or approved generators so buyers can determine what works with EG4's narrow tolerance.
Okay that's my rant for the day.