Subdood
Photon Wrangler
Hey all, I had an incident occur with my solar setup and thought I'd share my experience.
A couple weeks ago, I had my EG4 6500EX on grid bypass power and grid charge because we had had several days of cloudy weather so the batteries weren't getting hardly any charge at all. In the afternoon, the batts were about 75% charged and the system was still in bypass mode (SUB mode, no solar available, so basically grid power). I noticed that the lights started flickering and I thought that I was hearing the relays clicking on the inverter.
I went to the solar closet and saw on the inverter display that the grid icon was blinking on and off, and the AC input voltage was around 50V, nowhere close to 120V. The clicking was the bypass relay switching and the system switching to battery mode.
At the time we were going thru a family emergency, so I was already distracted. I figured we were going to have to leave the next day so I had to figure it out before we left. I didn't want to leave the system going like this if we weren't going to be here for a while. I tried a few experiments that bore no fruit that evening so I decided to put the system in battery mode and deal with it the next morning. The only relevant thing that I noticed was that with the grid power breaker turned off at the pole panel, was that there was no continuity between the neutral and ground wires. There should've been because both wires are bonded at the panel.
We had to leave the next morning, so I decided to turn off the entire system, and put the shed and refrigerator circuits back on the grid while we were gone. The shed has a freezer in it, so obviously I needed those two circuits on grid.
Fast forward a week, we returned home and I was wondering what could've went wrong. The fact I couldn't get continuity between the N and ground wires at the inverter kept sticking in my mind. Yesterday after we got home from work, I returned the pole panel where the wires were hooked up. The neutral wire is 4awg, so it was too thick to fit into the holes on the ground bar. When I originally did the wiring here, I used a jack that screws into the bar and the larger wire and was tightened with another screw.
The screw has an odd star head which required a special bit to loosen which I just found I had yesterday. So after loosening it, I took out the wire and saw that the copper was very oxidized with green and white gunk on the wires. This was the culprit. There was so much oxidation it was keep it wire from making a good contact with the jack and thus, the ground bar. See attached pics for the evidence.
So I cut off the bad wire, restripped it, scoured out the jack as best I could and reinserted and tightened the wire. I didn't get it perfectly clean, but it was good enough for a solid connection. I hooked up a jumper wire between the neutral and ground wires there and went inside to measure the continuity and there was zero ohms, perfect. So I hooked the two wires onto the ground bar and did a few tests before I powered everything back up. Before powering up the inverter I checked the AC voltage at the inverter and it read 120V.
Everything looked fine so I powered up the inverter in bypass (grid) mode and checked a few circuits on the critical loads panel to make sure it would take a load, something it wouldn't do before. Those turned out fine, so I felt confident enough to turn all the circuits with no issues. I switched the inverter over to battery mode and it worked fine and has been running good.
SO, to end this novel, the issue was a wonky neutral connection at the pole. I'll be picking up a new jack and get some anti-oxidation goop to put on the wire to prevent this from happening again. Thanks to @Steve777 for troubleshooting suggestions.
A couple weeks ago, I had my EG4 6500EX on grid bypass power and grid charge because we had had several days of cloudy weather so the batteries weren't getting hardly any charge at all. In the afternoon, the batts were about 75% charged and the system was still in bypass mode (SUB mode, no solar available, so basically grid power). I noticed that the lights started flickering and I thought that I was hearing the relays clicking on the inverter.
I went to the solar closet and saw on the inverter display that the grid icon was blinking on and off, and the AC input voltage was around 50V, nowhere close to 120V. The clicking was the bypass relay switching and the system switching to battery mode.
At the time we were going thru a family emergency, so I was already distracted. I figured we were going to have to leave the next day so I had to figure it out before we left. I didn't want to leave the system going like this if we weren't going to be here for a while. I tried a few experiments that bore no fruit that evening so I decided to put the system in battery mode and deal with it the next morning. The only relevant thing that I noticed was that with the grid power breaker turned off at the pole panel, was that there was no continuity between the neutral and ground wires. There should've been because both wires are bonded at the panel.
We had to leave the next morning, so I decided to turn off the entire system, and put the shed and refrigerator circuits back on the grid while we were gone. The shed has a freezer in it, so obviously I needed those two circuits on grid.
Fast forward a week, we returned home and I was wondering what could've went wrong. The fact I couldn't get continuity between the N and ground wires at the inverter kept sticking in my mind. Yesterday after we got home from work, I returned the pole panel where the wires were hooked up. The neutral wire is 4awg, so it was too thick to fit into the holes on the ground bar. When I originally did the wiring here, I used a jack that screws into the bar and the larger wire and was tightened with another screw.
The screw has an odd star head which required a special bit to loosen which I just found I had yesterday. So after loosening it, I took out the wire and saw that the copper was very oxidized with green and white gunk on the wires. This was the culprit. There was so much oxidation it was keep it wire from making a good contact with the jack and thus, the ground bar. See attached pics for the evidence.
So I cut off the bad wire, restripped it, scoured out the jack as best I could and reinserted and tightened the wire. I didn't get it perfectly clean, but it was good enough for a solid connection. I hooked up a jumper wire between the neutral and ground wires there and went inside to measure the continuity and there was zero ohms, perfect. So I hooked the two wires onto the ground bar and did a few tests before I powered everything back up. Before powering up the inverter I checked the AC voltage at the inverter and it read 120V.
Everything looked fine so I powered up the inverter in bypass (grid) mode and checked a few circuits on the critical loads panel to make sure it would take a load, something it wouldn't do before. Those turned out fine, so I felt confident enough to turn all the circuits with no issues. I switched the inverter over to battery mode and it worked fine and has been running good.
SO, to end this novel, the issue was a wonky neutral connection at the pole. I'll be picking up a new jack and get some anti-oxidation goop to put on the wire to prevent this from happening again. Thanks to @Steve777 for troubleshooting suggestions.