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Anyone purchase from Gobel Power, experience?

Hello,
Anticipating the need for help and advice, I joined this forum a few months ago. While searching the forum in general, I came across this post inquiring about anyone's experience with Gobel Power batteries (which I was intending to use). Based on my area (Hawaii) and possibly other islands, the transportation story has some twists and turns which I will share. Bottom line: after a couple of false starts, communication with Gobel Power commenced and I was assigned a sales person (Nancy). Communication was very good and questions were answered promptly. The transaction went smoothly and the batteries are resting comfortably in their assigned spot.
If we can believe Andy, they will work very well but this post is just about getting them.

So, how did they get here? For the US they offer shipping to a mainland address. Very straightforward. For most of the rest of the world, it's probably similar. But, I'm on an Island. Even though I consider Hawaii to be illegally occupied, I still have a US post office address (handy for Amazon-hate'em but shipping here costs a fortune). However, that doesn't count. Nancy said Gobel Power can only deliver to the Honolulu port in Hawaii, not an address. So, if shipped to the port, I would have had to get it through customs, pay any duty, get it to the local pier, ship it to my Island (Hawaii Island-we call it the Big Island) and then pick it up or have it delivered to me. Cost: around $1,500 and a big headache. But, if shipped to the mainland, they take care of customs, duty and delivery. So, I had them deliver my batteries to a Hawaiian freight forwarder in LA and, for just under $300, they shipped them back across the ocean and dropped them off in the driveway. I'll skip the horror stories about learning the alphabet soup names given to lots of paperwork and certifications based on the extra hop. But, it worked and was worth the effort.

I haven't looked up any financial reports on LiFePo4 battery manufacturers but my impression is that Gobel Power is a smaller company working hard to increase sales and gain a foothold in the business. To that end at least, the sales dept. was very responsive. I'm hoping any technical questions I have will be met with the same gusto.
 
Hello,
Anticipating the need for help and advice, I joined this forum a few months ago. While searching the forum in general, I came across this post inquiring about anyone's experience with Gobel Power batteries (which I was intending to use). Based on my area (Hawaii) and possibly other islands, the transportation story has some twists and turns which I will share. Bottom line: after a couple of false starts, communication with Gobel Power commenced and I was assigned a sales person (Nancy). Communication was very good and questions were answered promptly. The transaction went smoothly and the batteries are resting comfortably in their assigned spot.
If we can believe Andy, they will work very well but this post is just about getting them.

So, how did they get here? For the US they offer shipping to a mainland address. Very straightforward. For most of the rest of the world, it's probably similar. But, I'm on an Island. Even though I consider Hawaii to be illegally occupied, I still have a US post office address (handy for Amazon-hate'em but shipping here costs a fortune). However, that doesn't count. Nancy said Gobel Power can only deliver to the Honolulu port in Hawaii, not an address. So, if shipped to the port, I would have had to get it through customs, pay any duty, get it to the local pier, ship it to my Island (Hawaii Island-we call it the Big Island) and then pick it up or have it delivered to me. Cost: around $1,500 and a big headache. But, if shipped to the mainland, they take care of customs, duty and delivery. So, I had them deliver my batteries to a Hawaiian freight forwarder in LA and, for just under $300, they shipped them back across the ocean and dropped them off in the driveway. I'll skip the horror stories about learning the alphabet soup names given to lots of paperwork and certifications based on the extra hop. But, it worked and was worth the effort.

I haven't looked up any financial reports on LiFePo4 battery manufacturers but my impression is that Gobel Power is a smaller company working hard to increase sales and gain a foothold in the business. To that end at least, the sales dept. was very responsive. I'm hoping any technical questions I have will be met with the same gusto.
Responses to Technical questions were very prompt from Gobel in my experience, 24-48 hours, I was quite detailed in describing the problem and the responses were 100% correct in that they addressed the problem. If you don't get an answer within 4-5 days, resend to the general email address or use the website form. I stopped getting answers from my usual contact for a time, contacted them through an alternate method and my usual contact, replied almost immediately, apologetic as my last few messages reported to SPAM.
 
Hello everyone,
I'd like to briefly share my experience with Gobel Power. I'm working with Wendy from Gobel Power. The communication is very friendly, and the response time is really great. The quality of the cells and the battery case was also really perfect. That's why I'm ordering two more batteries right away. Perfect, thanks Gobel Power... keep it up...

Greats Stromdieb
 
Hi All,
I recently purchased a few packs of EVE LF280k HSEV (https://www.gobelpower.com/ev-grade-a-eve-32v-280ah-rechargeable-lifepo4-battery-cell_p102.html) cells from Gobel, but during transit one pack took a significant hit deforming/crushing the lower edge of the 4 cells. I reached out and Wendy was extremely friendly and helpful. Both Wendy and Gobel exceeded my expectations regarding this matter.
Gobel have always provided me with high quality EVE cells (extremely well-matched cells and perfect condition).
They are well worth the consideration.

Cheers,
Mick
 
Hi All,
I recently purchased a few packs of EVE LF280k HSEV (https://www.gobelpower.com/ev-grade-a-eve-32v-280ah-rechargeable-lifepo4-battery-cell_p102.html) cells from Gobel, but during transit one pack took a significant hit deforming/crushing the lower edge of the 4 cells. I reached out and Wendy was extremely friendly and helpful. Both Wendy and Gobel exceeded my expectations regarding this matter.
Gobel have always provided me with high quality EVE cells (extremely well-matched cells and perfect condition).
They are well worth the consideration.

Cheers,
Mick
I am considering buying 64kWh (64x314Ah LFPs + DIY cases). Would you be able to share the details of how your problem was handled, if you ended up testing the cells individually to match against what they indicated was the IR and capacity & how much it cost, pre-shipping? Thanks.
 
Hello everyone,
I'd like to briefly share my experience with Gobel Power. I'm working with Wendy from Gobel Power. The communication is very friendly, and the response time is really great. The quality of the cells and the battery case was also really perfect. That's why I'm ordering two more batteries right away. Perfect, thanks Gobel Power... keep it up...

Greats Stromdieb
Would you mind sharing more details? Costs, etc...? Did you buy straight from the website, or did you get a better deal for any volume? If so, what was the discount? Thanks...
 
Hi there,looks like Gobelpower is increasing their EU market with several warehouses in Germany,Ukraine and Poland.While my first order of lifepo4 cells,about a year ago,took two months,the following order (8months ago) took only two weeks beeing delivered.I noticed their prices beeing varying with an exchange rate(us dollars) so I'm not quite sure if its that because their prices go up and down,slightly....Trumps's playing around with taxes certainly doesn't help bying from china when yoy're situated in the us...It looks it has been sorted as well now...Anyway no probs in the EU so far.Nkon in the netherlands is only a reseller,safe to buy there by all means,but no other then chineese made ,at least for the lifepo4 cells:fp2Best regards Frank
 

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