Battle born battery issue

[Consumerbot3418]

Who wants to send me their battery because I'm not going to pay their ridiculous prices. It's obscene. I don't want to pay that. And I donated all of my batteries to forum members.

Will, would you do a follow-up/re-review video if I were to send you mine? I've only got the one, and I planned to repair it myself, but I'd be willing to donate it if it means a spotlight being shone on this issue.

 

[Will Prowse]

Will, would you do a follow-up/re-review video if I were to send you mine? I've only got the one, and I planned to repair it myself, but I'd be willing to donate it if it means a spotlight being shone on this issue.

Oh absolutely, I'll message you

 

[Brucey]

Yep, that's my understanding! IF they determine it's not a "manufacturing defective" (sic), THEN they reimburse the shipping i.e. no out-of-pocket for the customer. I'm actually not 100% if there's another shipping charge for the shipment of the repaired unit. Either way, though, it makes no sense to take that gamble. Especially considering they already explained to me that the bolted plastic sandwich is by design, akin to a fuse.

Absolute farce and people get better after sales service for random Temu batteries at a fraction of the price.

 

[JonMez]

Yep, that's my understanding! IF they determine it's not a "manufacturing defective" (sic), THEN they reimburse the shipping i.e. no out-of-pocket for the customer. I'm actually not 100% if there's another shipping charge for the shipment of the repaired unit. Either way, though, it makes no sense to take that gamble. Especially considering they already explained to me that the bolted plastic sandwich is by design, akin to a fuse.

I don’t know much about the company other than if you look at their stock chart it’s down ~99% since IPO And I get a lot of their Facebook ads. I’m like who the heck is buying the black Friday 100 amp 12 V battery for 560 bucks or whatever where there is stuff tested by will prowse for 75% less. I’m all for American companies hiring folks to final assemble in the USA but if the price is 4X the budget batteries and the customer service is a joke I can’t understand. I guess the stock price is a good indication as to how it’s being run.

 

[Consumerbot3418]

Oh absolutely, I'll message you

Message received, got it boxed and labeled, hoping to drop it off tomorrow!

 

[oldnavy]

Message received, got it boxed and labeled, hoping to drop it off tomorrow!

Battle Born is going to wish they honored your warranty.

 

[Viking16]

Message received, got it boxed and labeled, hoping to drop it off tomorrow!

Cant wait to see this! maybe it will push them to do better and start to honor warranty on this failure.

I had thought about sending him one of mine (i have 3 that have all failed) but decided for now to keep them and maybe one day see if i can open them up and repair myself. It would be cool if he could show how to go about cutting them open and what his suggested fix be along with suggestions on how to put the case back together.

I am just glad that this issue will finally be seen as all you ever hear from the RV youtube channels is how good battle born is and blah blah but you never hear of the bad.

 

[Consumerbot3418]

Cant wait to see this! maybe it will push them to do better and start to honor warranty on this failure.

I'm not sure they can afford to at this point.

I am just glad that this issue will finally be seen as all you ever hear from the RV youtube channels is how good battle born is and blah blah but you never hear of the bad.

Well, those "influencers" are probably getting payola, so that makes sense.

his suggested fix be along with suggestions on how to put the case back together.

I'm not sure that will fall within the scope of his video. I'm not sure I'd want to use a repaired battery in a mobile application, but if I had to try to get that case back on, might attempt plastic welding? Maybe silicone and some long zip ties?