RoySalisbury
New Member
- Joined
- Apr 24, 2022
- Messages
- 136
For cost, quality and speed I can recommend Docan. But for support/warranty ... I can not.
Of the initial batch of 32 batteries I received (230a cells), I had two issues.
1. The cells I received were the ones that you had to screw in the posts. Well, one of the batteries was missing the threads in the post to actually screw it in. I reported this and the response was "can you fix it yourself?" So I went out and purchased a tap and made the threads myself. Not the best job since I could not get threads all the way down the hole, but enough that it was a solid fit.
2. One cell I received would not charge correctly. The initial top balance seemed to be fine, but once placed in the bank it would always be way off the rest of the cells. At idle it would be 3.35-3.40 as expected, but as soon as a load was placed on the bank it would drop to 2.6 or 2.7 .. a nd when a charge was placed on the bank, would jump up to 3.7 straight away. Defiantly a defective cell.
Well, to get a "replacement" originally was going to require me to ship the cell back to them (at my expense) and them test it. If found defective they would send me a new cell. I finally got them to agree to send me the cell first along with a return label for the defective one. But I still ended up paying for them to ship me a new cell ($35). I needed it ASAP but they would not send it overnight and it will take a WEEK to get here (and ended up costing $58 because of "paypal fees").
Bottom line... you can get the cells initially very quickly and if no defective cells, then your all set. But having to deal with a warranty issue... Good luck.
I just got my second shipment (64 batteries) .. let's hope there are no issues.
Of the initial batch of 32 batteries I received (230a cells), I had two issues.
1. The cells I received were the ones that you had to screw in the posts. Well, one of the batteries was missing the threads in the post to actually screw it in. I reported this and the response was "can you fix it yourself?" So I went out and purchased a tap and made the threads myself. Not the best job since I could not get threads all the way down the hole, but enough that it was a solid fit.
2. One cell I received would not charge correctly. The initial top balance seemed to be fine, but once placed in the bank it would always be way off the rest of the cells. At idle it would be 3.35-3.40 as expected, but as soon as a load was placed on the bank it would drop to 2.6 or 2.7 .. a nd when a charge was placed on the bank, would jump up to 3.7 straight away. Defiantly a defective cell.
Well, to get a "replacement" originally was going to require me to ship the cell back to them (at my expense) and them test it. If found defective they would send me a new cell. I finally got them to agree to send me the cell first along with a return label for the defective one. But I still ended up paying for them to ship me a new cell ($35). I needed it ASAP but they would not send it overnight and it will take a WEEK to get here (and ended up costing $58 because of "paypal fees").
Bottom line... you can get the cells initially very quickly and if no defective cells, then your all set. But having to deal with a warranty issue... Good luck.
I just got my second shipment (64 batteries) .. let's hope there are no issues.
