I just called Big Battery today about a warranty issue and guess what. The still treat there customers badly.
All I need is one 170 amp cell to fix one of my battery's and they will not sell me one.
They have the worst customer support I have ever seen.
I am willing to pay to fix the battery instead of the high expense of shipping it back and they refuse to sell replacement parts.
I would never have bought the battery's if I knew this up front.
I spent 12,000 dollars with them and they treat me horribly.
The only way they will fix it is if I pay shipping that would cost more than the single cell I offered to pay them for.
I have sent 5 of the 8 battery's back and they sent me replacement each time and I still had to work on each one after receiving it.
Sorry about the post but I needed to vent.
I will be building my own next time.
It will be a lot less work and a whole lot less money.
All I need is one 170 amp cell to fix one of my battery's and they will not sell me one.
They have the worst customer support I have ever seen.
I am willing to pay to fix the battery instead of the high expense of shipping it back and they refuse to sell replacement parts.
I would never have bought the battery's if I knew this up front.
I spent 12,000 dollars with them and they treat me horribly.
The only way they will fix it is if I pay shipping that would cost more than the single cell I offered to pay them for.
I have sent 5 of the 8 battery's back and they sent me replacement each time and I still had to work on each one after receiving it.
Sorry about the post but I needed to vent.
I will be building my own next time.
It will be a lot less work and a whole lot less money.