Hey guys. Big battery sent me this box to send back my leaking electrolyte lishen cell powerblock:
I packed up the cells and told big battery that it's ready for pick up last week.
Last Thursday, they attempted a pick up, but it failed because the BOL that big battery sent me did not state that the container contained hazardous materials. So a new BOL and pick up date was scheduled for the next day.
The next day, no one showed up. I waited for three hours, and no one showed.
They then rescheduled for Monday at 9-12 (today). They sent me multiple emails saying that they verified with the freight company that it will be picked up before 12.
It is now 12:25. No one is here.
So first, big battery did not fill out the bill of lading correctly. Second, whoever they are using for pick up does not follow their schedule.
I'm sure they will apologize for the inconveniences, but I am so tired of it. I am having constant "inconveniences" that they are so sorry for, over and over. I work with a lot of distributors and manufacturers, and never do I have this many issues.
I packed up the cells and told big battery that it's ready for pick up last week.
Last Thursday, they attempted a pick up, but it failed because the BOL that big battery sent me did not state that the container contained hazardous materials. So a new BOL and pick up date was scheduled for the next day.
The next day, no one showed up. I waited for three hours, and no one showed.
They then rescheduled for Monday at 9-12 (today). They sent me multiple emails saying that they verified with the freight company that it will be picked up before 12.
It is now 12:25. No one is here.
So first, big battery did not fill out the bill of lading correctly. Second, whoever they are using for pick up does not follow their schedule.
I'm sure they will apologize for the inconveniences, but I am so tired of it. I am having constant "inconveniences" that they are so sorry for, over and over. I work with a lot of distributors and manufacturers, and never do I have this many issues.