Sabbath4Life
New Member
- Joined
- Sep 15, 2022
- Messages
- 5
Hello,
I bought a Bluetti ac200max and two B230 battery packs in March of this year. I use them to power my RV sometimes when I'm not hooked to shore power.They have been working fine until last week when I noticed the screen come on and when I looked at it the display had split down the middle and the left side had rotated 90deg. I was not touching it at the time, just running a small 500w space heater that was running for about an hour before this happened. The left side will still respond to touch inputs but as it's rotated I can only access 1/2 of the controls. The right side will not respond to touch input at all. I have turned it off and on at least 20 times but it always shows the bluetti start up screen properly and then it shows the messed up rotated screen afterwards. It is basically useless to me like this. Has anyone had this problem or know of a way to fix it? Maybe a hard reset procedure or something?
I have emailed bluetti in Canada which is actually maxoak.ca and have been waiting almost a week now with no response. I had heard rumblings that bluetti was bad for customer service, unfortunately I'm finding that to be true so far....
If anyone has any info that could help it would be greatly appreciated, I need to get this fixed or returned asap as I will be relying on it much more as winter approaches (and especially if there is an emergency ?)
Thanks
I bought a Bluetti ac200max and two B230 battery packs in March of this year. I use them to power my RV sometimes when I'm not hooked to shore power.They have been working fine until last week when I noticed the screen come on and when I looked at it the display had split down the middle and the left side had rotated 90deg. I was not touching it at the time, just running a small 500w space heater that was running for about an hour before this happened. The left side will still respond to touch inputs but as it's rotated I can only access 1/2 of the controls. The right side will not respond to touch input at all. I have turned it off and on at least 20 times but it always shows the bluetti start up screen properly and then it shows the messed up rotated screen afterwards. It is basically useless to me like this. Has anyone had this problem or know of a way to fix it? Maybe a hard reset procedure or something?
I have emailed bluetti in Canada which is actually maxoak.ca and have been waiting almost a week now with no response. I had heard rumblings that bluetti was bad for customer service, unfortunately I'm finding that to be true so far....
If anyone has any info that could help it would be greatly appreciated, I need to get this fixed or returned asap as I will be relying on it much more as winter approaches (and especially if there is an emergency ?)
Thanks