jeffreezeyeti
New Member
- Joined
- Jan 30, 2020
- Messages
- 6
I have had the sc-2030 and tm-2030 for a few years now. I hope this thread can be a place to discuss anything to do with user thoughts and experiences with Bogart Engineering. I would say this is a neutral to positive experience which I hope will make sense after this post. Their communication is always great, they are quick to respond right away, I have been happy with the system but I would still consider myself a beginner.
They just came out with their WiFi module the WF-2030 for remote monitoring. I purchased the module and after I installed and did a full charge, I was still having issues. I could view live data but I could not change the parameters, the replaced percentage charge was not updating, percent full was not updating, and the temperature reading only updated once. It also showed at the top of the webpage viewer that the tm-2030 was not connected, although I was getting some of the live readings.
So I contacted Bogart and they called right away to tell me my monitor and charge controller firmware was outdated. I had totally skimmed over the description of the WiFi module where it says it is not compatible with older versions of the firmware. Since I never had issues I never considered version updates. Version updates are not covered by warranty.
I have monitor version 2.2 and controller version 1.1B from my purchase in January of 2016. Bogart told me to send them the controller, monitor and the WiFi module and they will upgrade the firmware for a charge of $35. This is why I chose to share my experience, because I didn't read properly it is going to cost me another $50-60 on top of the cost of $99 for the module. So that's ~$150 plus the initial cost of a a monitor and a controller.
This puts me at ~$577.38 shipping included, for a complete system which includes the shunt, and the meter wiring harness. Battery and panels excluded.
I would like to see thoughts and experiences with Bogart and possibly comparisons to other products and costs. Basically is Bogart the best bang for the buck, why or why not?
Update: They are waiving the $35 firmware fee.
They just came out with their WiFi module the WF-2030 for remote monitoring. I purchased the module and after I installed and did a full charge, I was still having issues. I could view live data but I could not change the parameters, the replaced percentage charge was not updating, percent full was not updating, and the temperature reading only updated once. It also showed at the top of the webpage viewer that the tm-2030 was not connected, although I was getting some of the live readings.
So I contacted Bogart and they called right away to tell me my monitor and charge controller firmware was outdated. I had totally skimmed over the description of the WiFi module where it says it is not compatible with older versions of the firmware. Since I never had issues I never considered version updates. Version updates are not covered by warranty.
I have monitor version 2.2 and controller version 1.1B from my purchase in January of 2016. Bogart told me to send them the controller, monitor and the WiFi module and they will upgrade the firmware for a charge of $35. This is why I chose to share my experience, because I didn't read properly it is going to cost me another $50-60 on top of the cost of $99 for the module. So that's ~$150 plus the initial cost of a a monitor and a controller.
This puts me at ~$577.38 shipping included, for a complete system which includes the shunt, and the meter wiring harness. Battery and panels excluded.
I would like to see thoughts and experiences with Bogart and possibly comparisons to other products and costs. Basically is Bogart the best bang for the buck, why or why not?
Update: They are waiving the $35 firmware fee.
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