Bought a house last year and PG&E told me I had to remove the NEM 1.0 (2007) system installed by the builder completely and install a new system in order to be NEM 2 for 20 years otherwise it would be considered an "upgrade" to an existing facility and the PTO for NEM 2 would just continue from the original date, so expire in 2027. I had it removed (panels, racking, wiring, inverter, everything) and had a new system installed. I called PG&E and told them the old system was removed, they ended NEM. I emailed them photos of before and after showing the old panels removed and everything new installed over where the old components were and asked if the system would be considered a NEW facility for 20 years of NEM 2 and this is what they emailed back:
So they acknowledge there was a system, it was removed and no longer in use, was decommissioned and removed, but then say they transitioned the account from NEM 1 to NEM 2 because the system size exceeded NEM 1 original size limitations. I even called and had them remove the system from the account and they terminated NEM during the application review process for the new system, but this is still somehow an upgrade to a system that no longer exists on the home or in their system? How can you upgrade something that does not exist? if the system was removed physically and in PG&E's system and NEM was terminated then any new PTO issued for the account would have to by definition be for a new system, with a new 20 year period under whatever NEM provisions exist at the time of issuance. They say they switched it from NEM 1 to NEM 2, how is that if you terminated NEM 1 when you removed the old system? My daily energy use actually stopped showing excess solar energy production for 4 days on their site so they must have actually stopped NEM rather than just switch it. When you submit the interconnection application you are required to include the old system in the single line diagram showing how the system was upgraded, so pray tell how a single line diagram absent any old system components is considered an upgrade? Unless I interpreted the email wrong, there's no way in hell PG&E is going to allow you to remove an old system (rare anyone ever does this) and install a new one and start over. Everything from that email appears to suggest they just considered it an upgrade and will run out the original PTO from 2007 (for a system that no PTO exist for) but this statement made me wonder more
Does this mean the remainder of the original NEM PTO period now under NEM 2 "starts" when they grant PTO to the new system or does this mean the entire 20 year period begins when they grant PTO? I may have to contact the NEM ombudsman's office on this one.