Charging issues with my EG4 6000XP off-grid inverter and by EG4 life power V2 lithium batteries.

[solar226]

I purchased:

1X EG4 6000XP OFF-Grid Inverter/8000W PV Iput/6000W Output/480V VOC IInput/48V 120/240V Split Phase/All-In-One

2X EG4-LifePower4 V2 Lithium Battery/48V 100AH/Server Rack Battery

I Wanted to install a 240V outlet. So I hired an electrician, who installed 1X 240V and 3X 120V outlets.

The electrician was knowledgeable in his job, but not so much on the solar power side.

I on the other hand, am not knowledgeable in solar. But I'm learning!

I live in an apartment and I'm looking to have a system set up in case the power goes out. We've had the power go out 5 to 6 separate times since we lived here 4 years ago.

The problem is is that the electrician set up both outlets, but it only charges on a 240V. Also, I had the system fully charged 3 days ago and looked at it last night and the system only had one bar of charging on the battery left.

If I leave the system unplugged from an outlet, is that normal to drain that quickly?

I tried reaching out to the electrician explaining to him that I can only charge it on 240V, and he could not answer the question.

When I attempt to charge it on a 120V outlet the system shuts off within 5 to 15 minutes. I've plugged it into multiple outlets within my apartment, as well as, putting a surge protector in between but it always shuts off. When it shuts off my apartment is not affected just the solar generator.

I welcome anyone's advice.

 

[42OhmsPA]

I purchased:

1X EG4 6000XP OFF-Grid Inverter/8000W PV Iput/6000W Output/480V VOC IInput/48V 120/240V Split Phase/All-In-One

2X EG4-LifePower4 V2 Lithium Battery/48V 100AH/Server Rack Battery

I Wanted to install a 240V outlet. So I hired an electrician, who installed 1X 240V and 3X 120V outlets.

The electrician was knowledgeable in his job, but not so much on the solar power side.

I on the other hand, am not knowledgeable in solar. But I'm learning!

I live in an apartment and I'm looking to have a system set up in case the power goes out. We've had the power go out 5 to 6 separate times since we lived here 4 years ago.

The problem is is that the electrician set up both outlets, but it only charges on a 240V. Also, I had the system fully charged 3 days ago and looked at it last night and the system only had one bar of charging on the battery left.

If I leave the system unplugged from an outlet, is that normal to drain that quickly?

I tried reaching out to the electrician explaining to him that I can only charge it on 240V, and he could not answer the question.

When I attempt to charge it on a 120V outlet the system shuts off within 5 to 15 minutes. I've plugged it into multiple outlets within my apartment, as well as, putting a surge protector in between but it always shuts off. When it shuts off my apartment is not affected just the solar generator.

I welcome anyone's advice.

I'm not a 6000XP expert, went another route.
If I remember correctly there is a firmware update that can allow 120V charging but I think you're limited to 120V output as well.
As far as battery having one bar, that would depend how the inverter is setup to use battery / grid. It does have a standby consumption, power used just to be powered on...

I would post photos of all your settings so other 6000XP experts can help you.

PS - I'm reporting your thread so it's moved out of the chit-chat zone and into the main forum where it will get more exposure.

 

[HRTKD]

Thread moved to the general discussion subforum.

 

[EG4TechSolutionsTeam]

I purchased:

1X EG4 6000XP OFF-Grid Inverter/8000W PV Iput/6000W Output/480V VOC IInput/48V 120/240V Split Phase/All-In-One

2X EG4-LifePower4 V2 Lithium Battery/48V 100AH/Server Rack Battery

I Wanted to install a 240V outlet. So I hired an electrician, who installed 1X 240V and 3X 120V outlets.

The electrician was knowledgeable in his job, but not so much on the solar power side.

I on the other hand, am not knowledgeable in solar. But I'm learning!

I live in an apartment and I'm looking to have a system set up in case the power goes out. We've had the power go out 5 to 6 separate times since we lived here 4 years ago.

The problem is is that the electrician set up both outlets, but it only charges on a 240V. Also, I had the system fully charged 3 days ago and looked at it last night and the system only had one bar of charging on the battery left.

If I leave the system unplugged from an outlet, is that normal to drain that quickly?

I tried reaching out to the electrician explaining to him that I can only charge it on 240V, and he could not answer the question.

When I attempt to charge it on a 120V outlet the system shuts off within 5 to 15 minutes. I've plugged it into multiple outlets within my apartment, as well as, putting a surge protector in between but it always shuts off. When it shuts off my apartment is not affected just the solar generator.

I welcome anyone's advice.

As mentioned above, updating the inverter's firmware to 190D0E will allow to charge with 120V. However, this will limit your output to 120V only. Try updating the inverter if it isn't on the latest firmware.

 

[w32514]

What do you want it to power? Just plugging some stuff into the 3 outlets?

Do you intend to install solar?

Otherwise it needs to be plugged into 240V and programed to keep battery full.

Inverter losses are probably 50W or so, 50W x 24 Hr = 1200 WH/Day. You should get 10 days or so on your batteries with actual loads connected, just the invert running.

 

[solar226]

If and when the power goes out in our area. I would like to charge three refrigerators one big, one medium, one small. Heating or AC continuous, depending on the weather. Also, when we want to cook on a stove or bake in the oven I would like to use them when needed. As well as the washer and dryer when needed. I bought this because it was so well received online and a gentleman by the name of Will Prowess backed it, and I feel extremely comfortable with his solar power opinions. But I didn't think that it would have issues working, and like I said above I don't know what I'm doing.

 

[solar226]

As mentioned above, updating the inverter's firmware to 190D0E will allow to charge with 120V. However, this will limit your output to 120V only. Try updating the inverter if it isn't on the latest firmware.

I contacted EG4 today and they couldn't understand why it was not showing up on their grid. He said that maybe the electrician that did something incorrect. He did do an update on the firmware about a week ago when I called them last time, but it still isn't working. I'm trying to locate an EG4 technician in the area, but I can't find one. I even asked EG4 customer service if they knew of a technician in my area and he said he would look into it.

 

[Heatpumpman]

Hey solar226, did you get a 240v service run to your new inverter? That needs to be from your grid power.

 

[wildbillpdx]

If and when the power goes out in our area. I would like to charge three refrigerators one big, one medium, one small. Heating or AC continuous, depending on the weather. Also, when we want to cook on a stove or bake in the oven I would like to use them when needed. As well as the washer and dryer when needed. I bought this because it was so well received online and a gentleman by the name of Will Prowess backed it, and I feel extremely comfortable with his solar power opinions. But I didn't think that it would have issues working, and like I said above I don't know what I'm doing.

A 6000xp isn't likely able to run all those devices at once. First, how is your output connected to your loads? Is it connected directly to the main panel? A sub-panel? A transfer switch? I have a 6000xp with six 48v/EG4 batteries and my power, without sun or grid charging will only last about 24 hours for 1400watts of mostly continuous loads.