Tulex
Solar Wizard
I think the issue with that is that it wasn't necessarily Deye who sold the inverters to the consumer.
CHINA kills all non Sol-Ark branded DEYE unit in the USA this morning.
- Thread starter James Showalter
- Start date
I don't think anyone's saying they should be OK with it. And, there are likely a percentage of the users of Deye inverters in the US that knew about SolArk's exclusive distribution rights in the US, and should've weighed the decision to purchase it. Having it cloud connected in that circumstance was not a good choice.
However, bricking people's inverters, that they use to power things, is ... extreme.
Here's another example: New SGP Hybrid
Look at that link. Look at the manual. Tell me how much it resembles the Midnite 'The One' AIO, minus the smart breakers? Midnite has their own firmware and special sauce, but this is the chassis and basic version of what they customized. Should they be mad, or have taken action? If you're interested in this model, is the price difference between it and the Midnite worth it to you?
In terms of an open market and competition, let the customer decide. SolArk is grossly overpriced for what it is relative to what's on the market. Maybe it wasn't when it came out, but it sure is now.
Gavin Stone
Solar Wizard
They can protect your interests by not allowing sales of split phase deye inverters in rhe US. Which they already do.
But disabling inverters via the internet for this reason seems more like a cyber attack than a company protecting its interests.
But disabling inverters via the internet for this reason seems more like a cyber attack than a company protecting its interests.
sunshine_eggo
Victron's little biatch
Not sure that should matter. Dye has a responsibility to uphold its side of the contract and should restrict how they're distributed as well as permanently mark them, "not permitted for use in USA/UK/Pakistan" that way the consumer is also informed.
Tulex
Solar Wizard
Probably the best option is for Deye to turn each inverter on and pay Sol-Ark a fee for each one they turn on. Unfortunately, that still holds Deye responsible for inverters they didn't sell. But then again, they didn't have to allow them to be activated.
Tulex
Solar Wizard
The more I think about it, the more I agree. They didn't have to allow them to be activated at setup. IF they can tell now, they knew then.
Hedges
I See Electromagnetic Fields!
- Joined
- Mar 28, 2020
- Messages
- 23,279
An individual purchased an Deye inverter. Possibly from someone selling within or into the US, possibly bought it themselves overseas and carried or had it sent here.
Is that (all of the above possible cases) illegal?
If the individual did not enter into a contract saying they would not operate it in the US, I think they could operate it here. Especially if they were the importer.
If manufacturer Deye bricked it, they can take up a dispute with Deye.
But if US based SolArk pressured Deye to brick it, perhaps SolArk is financially responsible for the damage caused.
You aren't allowed to bring a trademark [edit: Copyright?] violating "Disney" object into the US.
You are allowed to bring a knock-off fake Rolex.
Is that (all of the above possible cases) illegal?
If the individual did not enter into a contract saying they would not operate it in the US, I think they could operate it here. Especially if they were the importer.
If manufacturer Deye bricked it, they can take up a dispute with Deye.
But if US based SolArk pressured Deye to brick it, perhaps SolArk is financially responsible for the damage caused.
You aren't allowed to bring a trademark [edit: Copyright?] violating "Disney" object into the US.
You are allowed to bring a knock-off fake Rolex.
Last edited:
Tulex
Solar Wizard
I'm guessing Sol-Ark has shown Deye that they've knowingly allowed this to happen. Deye probably knows it can't win in court. There is probably a lot going on in the background to resolve this, all parties being involved.
Gavin Stone
Solar Wizard
“You aren't allowed to bring a trademark violating "Disney" object into the US.”
Can Disiney break into your home and retrieve the object?
This whole thing seems very odd to me. Hopefully Solark can chime in.
Can Disiney break into your home and retrieve the object?
This whole thing seems very odd to me. Hopefully Solark can chime in.
JWLV
-.-. --.-
- Joined
- May 27, 2020
- Messages
- 866
This is a borderline terrorist cyber attack. Electricity is not some luxury that only a few people have. It is a necessity. By shutting it off without warming is sure to catch the eye of law enforcement somewhere. It is likely to put the company(ies) responsible out of business.
Tulex
Solar Wizard
If you steal a vehicle, they can disable it. If you break a law in a vehicle, they can do the same.
JWLV
-.-. --.-
- Joined
- May 27, 2020
- Messages
- 866
True, but if they disable the stolen vehicle while you are driving it on the freeway at 70MPH and damage or injury is caused, who's ultimately responsible?
Gavin Stone
Solar Wizard
Who would “they” be? Law enforcement? The legality of this particular action could definitely be questioned. Does solark/ Deye have a right to disable any inverter they choose via the internet?
Tulex
Solar Wizard
True, I think they are very selective in how they do it.
Tulex
Solar Wizard
I can understand recommending one not buy a Deye here, they aren't supposed to be sold here.
But Sol-Ark? Sol-Ark didn't disable the inverters. Deye did. Ask Deye why they did it. It's possible that Sol-Ark wanted a different solution. Who knows at this point.
Partimewages
Solar Addict
Nearly every piece of software registration has something state you don't own it. If the product was registered it likely falls under that clause.
Who distributed the product? They were responsible.
Who distributed the product? They were responsible.
Hedges
I See Electromagnetic Fields!
- Joined
- Mar 28, 2020
- Messages
- 23,279
Based on in-flight customs information.
What would be confiscated vs. what you can bring. I think up to 5 counterfeit Rolex allowed.
Software/firmware more likely protected (read all about the Big Battery guy).
If the Deye has Deye not SolArk firmware, and the only problem was Deye not honoring a contract with SolArk, I wonder if SolArk has just placed themselves in a bind. Or if Deye did this of their own volition (good like enforcing something in the country which thinks it has the right to take Taiwan by force.)
Tulex
Solar Wizard
Can't wait to hear the replies from people who are contacting the recommended contacts.
Solark must have twisted their arm. Based on posts their reps made here in the past Solark is the asshoe behind this. I hope EG4 puts them out of business.
Tulex
Solar Wizard
Assholes for holding a company to the contract they signed?
Tulex
Solar Wizard
So, in the US, you are supposed to call Sol-Ark.
Sol-Ark, what are you telling people who call?
Sol-Ark, what are you telling people who call?
houseofancients
Solar Wizard
no you are not
Deye builds inverters, and there are 3 official resellers/rebadgers...
Sol-ark( USA/CANADA) , Sunsynk( South Africa, UK ) , Turbo Energy ( Pakistan), DEYE ( rest of the world)
Sol-ark has an exclusive contract for the USA and Canada , and has been putting pressure on Deye to disable the USA/CANADA inverters deye sold under it's own brand, because of declining sales
again , and said this many times...
ISOLATE YOUR INVERTER AND MONITOR INDEPENDANT!
Q-Dog
¯\_(ツ)_/¯
So you are saying operationally they are not the same thing?
BarracudaBob
Harvesting free photons from clean fusion
That sure give Deye incentive to work with Sol-Ark to resolve these issues. Or for the customers to pay Sol-Ark licensing fees to get their unit back up and running and then isolate them via another monitoring method.