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CHINA kills all non Sol-Ark branded DEYE unit in the USA this morning.

timselectric said:
Yes, but that's not going to happen. Because Sol-Ark would rather sell you a new unit.

They will only sell you a new unit, with their sticker on it.
Unless you received this message on one of their units (by mistake) , then they will unlock it for you.

Both
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For the interest of the environment, would Sol-Ark consider also selling a licensed tag for the bricked units? It's sad to see them heads toward a landfill.
 
OutlawSolar said:
For the interest of the environment, would Sol-Ark consider also selling a licensed tag for the bricked units? It's sad to see them heads toward a landfill.
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Maybe Deye is willing to unbrick them if you resell it to a new owner in an approved region. That seems far more reasonable than expecting them to be tossed in landfills.
 
Again like I mentioned many pages ago this is NOT Sol-arks fault, problem or even something they should even care about.

I don't own sol-ark equipment and never will so not fan or anything.

But they licensed this thing to sell in the usa with complete and total rights to all units sold and used in the united states/america's hemisphere (Its not like I have the contract to read so they may have licensed this entire side of the planet for all we know). This means if you want these units you buy them thru them at whatever price they decide to charge. Your only choice in the matter as far as they should be concerned is if you buy from them or not.

If someone buys from outside the usa and goes around what they paid good money to keep from happening and then has problems as far as sol-ark is concerned its karma and a fitting outcome.

---------

Now all of that said I'd be pissed if the thing quit working after buying it. You would have to be a moron not to be. But getting mad at sol-ark is about stupid. Getting mad at deye probably is a legit thing.

At the same time I seriously doubt deye wanted people buying them and using here. I imagine (again just a guess) that all of the sales that happened thru alibaba and such was people making money on the side and not an official company position in the matter. Doesn't make sense if you think about it. These side sales can't of amounted to that many units in the grand scheme of things. Corporations are all about large unit sales.

Anyways the only point is sol-ark isn't to blame no matter what happens to anything that doesn't have a sol-ark label on it.

If its bricked, cops showed up at your door and took it away, aliens snatched it up or whatever doesn't change the fact that any unit purchased for use in the united states after sol-ark entered into a contract for exclusives rights for those units for use in the states are here illegally. Now this illegality is via contract law which isn't quite the same as some definitions of the term but it is a fact.

Sol-ark didn't force anyone to go around them and purchase these units.
Sol-ark didn't ship the things.
Sol-ark didn't install the things.
Sol-ark didn't brick them directly. (Their servers for updates are not even the same servers those deye units get updates from)
Sol-ark made no money off the sale of the things.

So this problem isn't sol-arks.

Deye is the one that is on the hook for this in my opinion however it works out.

Won't stop people from blaming sol-ark for it though.
 
So, 2 days in, 500+ messages and no one from UK with Deye issues?

What strikes me as odd is that Deye have inverters approved for connection to the UK grid as well as Sunsynk-branded ones. In order to achieve that they will have actively put products through testing procedures, which doesn't make sense if they don't aim to compete against Sunsynk :unsure:
 
SeaGal said:
So, 2 days in, 500+ messages and no one from UK with Deye issues?

What strikes me as odd is that Deye have inverters approved for connection to the UK grid as well as Sunsynk-branded ones. In order to achieve that they will have actively put products through testing procedures, which doesn't make sense if they don't aim to compete against Sunsynk :unsure:
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I'm guessing the Sunsynk brand is the uk version of the sol-ark/usa type company?
 
Crowz said:
If its bricked, cops showed up at your door and took it away, aliens snatched it up or whatever doesn't change the fact that any unit purchased for use in the united states after sol-ark entered into a contract for exclusives rights for those units for use in the states are here illegally. Now this illegality is via contract law which isn't quite the same as some definitions of the term but it is a fact.
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This has been discussed. It's not illegal for the end user in any sense of the word. The end user is completely in the free and clear in any legal sense. The only guilty parties are Deye and their distributors. The contract between Sol-Ark and Deye has absolutely nothing to do with anybody else that has no contract with Deye as a distributor / reseller.

What Deye did here is dirty and underhanded and they should be ashamed of themselves. I know they aren't though, it's hard enough to get Americans to feel shame for their scummy behavior, I certainly can't expect an entirely different culture to feel shame about something they should.
 
Crowz said:
Again like I mentioned many pages ago this is NOT Sol-arks fault, problem or even something they should even care about.
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You are basing this statement on what actual facts?

As mentioned many pages ago, Sol-Ark is the only one that will benefit from this. Do you really think Deye did this on their own without being pressured? Why would they care who buys their inverter or where it's used?
 
Texas-Mark said:
You are basing this statement on what actual facts?

As mentioned many pages ago, Sol-Ark is the only one that will benefit from this. Do you really think Deye did this on their own without being pressured? Why would they care who buys their inverter or where it's used?
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There are a few other Deye distributors that might "benefit" from this as well. Whether this ends up being a net positive for all of them or not depends on how big of a ruckus we collectively make. If everybody just drops it and goes back to buying from them all, then nothing was learned.
 
SeaGal said:
So, 2 days in, 500+ messages and no one from UK with Deye issues?

What strikes me as odd is that Deye have inverters approved for connection to the UK grid as well as Sunsynk-branded ones. In order to achieve that they will have actively put products through testing procedures, which doesn't make sense if they don't aim to compete against Sunsynk :unsure:
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My Deye inverter is certified and UL listed for use in the states.
 
WorldwideDave said:
Aren't we all just assuming Deye did this? Any proof they did it, or to the contrary? Someone from Sol-Ark will have to post a press release or something - my guess is mid next week we'll see something from someone.
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Deye would be the only one with the needed access and list of inverters to do this. Sol-Ark would have no knowledge of the number of Deye inverters actually sold (except from discovery in the rumored lawsuit against Deye) in its exclusive regions. Nor would they have access since the Deye inverters go to Deye's website and not Sol-Ark's web site.
 
Texas-Mark said:
You are basing this statement on what actual facts?

As mentioned many pages ago, Sol-Ark is the only one that will benefit from this. Do you really think Deye did this on their own without being pressured? Why would they care who buys their inverter or where it's used?
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They care because sol-ark is paying for them to care. It would be a recourse to a violation of a contract they paid good money for and did in good faith.

It's not like all deye inverters are being bricked. Its the models that are exclusively licensed to a company.

Not much of a point to pay for a contract like that if its not enforced. At the same time I doubt (no way of knowing for sure) that sol-ark directly made them do the bricking since it would be kind of hard to them to prove deye sold them to be used here.

Microsoft did this very thing to ibm back in the day more or less.

IBM paid a fortune to microsoft to create a graphical mulitasking operating system. Microsoft created os/2 for them.
Nice operating system too.

Microsoft then took all of that research that IBM paid for and made windows.

IBM got screwed.


To me the lesson learned here is to avoid any inverter that has to be provisioned via the internet and a good idea to keep inverters off the internet.
 
WorldwideDave said:
I've found the post on LinkedIn and shared about it. I have many friends in Puerto Rico who have suffered greatly.

Same in hospitals with high-tech gear like X-ray machines, etc. Even the management software like Cerner and EPIC - the code is all there, pay fee, enable.
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Cerner never put codes in as Cerner was never smart enough to charge for support (ie free lifetime support with the install forever) for everything, so they had no reason to need to disable. Now some of the add-on 3rd party software did have license codes... Note I retired from Oracle/Cerner a few months ago and know how their magic works.
 
Brucey said:
So they've ransomwared Deye split phase in Canada and Puerto Rico. And then they have the balls to offer a discount on a massively marked up Deye that's "authorized"? Not even chance of an unlock code. She's dead Jim.
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I thought the same when I read this:

"for the period from November 15, 2024 through December 31, 2024, Sol-Ark will permit each consumer household that has installed a Deye-branded inverter and has had that inverter’s functions disabled by Deye, to purchase a new Sol-Ark inverter of equivalent performance at a substantially discounted price."

How stupid do they think consumers are?
 
If you own one of these I would wait a bit and see if brain boards become available for them. There has got to be a black market that pops up with these for sale for a few hundred dollars or less.

Actually if you jump on things RIGHT NOW and order a replacement it will have a non effected firmware in it already :)

Plug it in and the inverter would go back to running.....
 
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