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CHINA kills all non Sol-Ark branded DEYE unit in the USA this morning.

Haysdb said:
I got the country for each brand from ChatGPT so they could absolutely be wrong.
Click to expand...
Same prompt, using Gemini:

Can we get a complete list of all the companies selling rebranded (potentially back-doored) Deye inverters?



gemini_sparkle_v002_d4735304ff6292a690345.svg

There is no complete list of all companies selling rebranded Deye inverters, as this information is not readily available and constantly changing. However, some known rebrands include:

  • SunSynk: Popular in the UK and South Africa, identical hardware with different software.
  • Sol-Ark: Primarily in North America, modified for split-phase power requirements.
  • Noark: Recently released in Australia.
  • Magneto: South African company, potentially a rebrand.
  • Fusion: South African company, potentially a rebrand.
  • Growcol: Claimed to be identical to Deye/SunSynk, but website is suspicious.
It's important to exercise caution when purchasing rebranded inverters, as there may be concerns about warranty support, software updates, and potential security risks associated with backdoors :fp . It is recommended to research the specific company and product thoroughly before making a purchase.

Additionally, there are many other companies that may be selling rebranded Deye inverters under different names, and the list of rebrands is constantly evolving. It is important to stay informed and research any specific product before purchasing.
 
And just curious if Gemini is constantly updated by web content, answer appears to be yes ...

prompt:

recently Deye disabled hybrid inverters that were sold in locations that had exclusive contracts with re-sellers what actually happened


gemini_sparkle_v002_d4735304ff6292a690345.svg

Deye recently disabled certain hybrid inverters that were sold in locations with exclusive reseller contracts. This action has sparked controversy and raised concerns among affected customers.

Here's what we know:

The Issue:

  • Deye implemented a remote firmware update that limited the functionality of specific hybrid inverters.
  • This update affected units sold in regions where Deye had exclusive distribution agreements with certain resellers.
  • The affected inverters experienced reduced power output and other performance limitations.
Potential Reasons:

  • Contractual Disputes: Deye may have had disagreements with these resellers, leading to the decision to disable the inverters.
  • Intellectual Property Protection: The company might have been concerned about unauthorized distribution or modification of their products.
  • Quality Control and Safety Concerns: In some cases, remote disabling could be used to address potential safety issues or quality control problems.
Impact on Customers:

  • Affected customers have experienced significant disruptions to their solar power systems.
  • Many have lost significant amounts of energy generation and have had to incur additional costs for repairs or replacements.
  • The incident has eroded trust in Deye as a reliable solar inverter manufacturer.
Important Considerations:

  • It's crucial to stay updated on the latest information from Deye and your local solar installer regarding the specific model and region affected.
  • Consider contacting Deye directly or reaching out to your solar installer to discuss potential solutions and compensation options.
  • Be cautious when purchasing solar inverters from unauthorized or gray market sources, as this could increase the risk of similar issues.
Additional Information:

  • For more detailed information and updates, it's recommended to consult official Deye communications, solar industry forums, and news outlets.
  • Stay informed about any class-action lawsuits or legal actions that may be taken against Deye.
It's important to note that the situation is still evolving, and more details may emerge as the investigation progresses.
 
Solar Guppy said:
And just curious if Gemini is constantly updated by web content, answer appears to be yes ...

prompt:

recently Deye disabled hybrid inverters that were sold in locations that had exclusive contracts with re-sellers what actually happened


gemini_sparkle_v002_d4735304ff6292a690345.svg

Deye recently disabled certain hybrid inverters that were sold in locations with exclusive reseller contracts. This action has sparked controversy and raised concerns among affected customers.

Here's what we know:

The Issue:

  • Deye implemented a remote firmware update that limited the functionality of specific hybrid inverters.
  • This update affected units sold in regions where Deye had exclusive distribution agreements with certain resellers.
  • The affected inverters experienced reduced power output and other performance limitations.
Potential Reasons:

  • Contractual Disputes: Deye may have had disagreements with these resellers, leading to the decision to disable the inverters.
  • Intellectual Property Protection: The company might have been concerned about unauthorized distribution or modification of their products.
  • Quality Control and Safety Concerns: In some cases, remote disabling could be used to address potential safety issues or quality control problems.
Impact on Customers:

  • Affected customers have experienced significant disruptions to their solar power systems.
  • Many have lost significant amounts of energy generation and have had to incur additional costs for repairs or replacements.
  • The incident has eroded trust in Deye as a reliable solar inverter manufacturer.
Important Considerations:

  • It's crucial to stay updated on the latest information from Deye and your local solar installer regarding the specific model and region affected.
  • Consider contacting Deye directly or reaching out to your solar installer to discuss potential solutions and compensation options.
  • Be cautious when purchasing solar inverters from unauthorized or gray market sources, as this could increase the risk of similar issues.
Additional Information:

  • For more detailed information and updates, it's recommended to consult official Deye communications, solar industry forums, and news outlets.
  • Stay informed about any class-action lawsuits or legal actions that may be taken against Deye.
It's important to note that the situation is still evolving, and more details may emerge as the investigation progresses.
Click to expand...
thas kind of scary that it is that up to date.
 
CaliSunHarvester said:
I don't think this increases profits for either of the involved parties. Just losses for the consumers.
Click to expand...
If the customer turns around and buys a Sol-Ark inverter at the discounted prices, it does increase the profits for Deye (who is probably the one that disabled the inverters) as they would make a profit on each inverter they build for Sol-Ark, and I would assume that Sol-Ark (even at a discount) still makes some sort of profit.

So it would be a win for the vendors and a big loss for the customers.
 
Robbert said:
I understand that. Big change the release code somehowe is related to the unique inverterID / serial number.
If one has a couple of release codes and corresponding serial numbers, it might be possilbe to reverse engineer the way the codes were created.
Click to expand...
If you knew the range of the unlock codes then you might be able to guess how they generated it.

I am going to guess it will be some stupid hash algorithm against the serial number (and possibly other unique data--if there is any) that hashes down to 2 bytes or is a larger hash with all but 2 bytes cut off.
 
Haysdb said:
  • Deye
  • Sunsynk - UK
  • Sol-Ark - Plano Texas - Their inverters look different but the screen and UI look like Deye
  • Noark - Australia
  • Celltronic - India
  • Opalenergy - Singapore, SE Asia
  • Fusion - South Africa
  • Inge - South Africa
  • Turbo Energy - Pakistan
Who am I missing?
Click to expand...
Inverex - Pakistan
It's on the Deye screen of death. So:

  • Sunsynk - UK, South Africa
  • Sol-Ark - Plano Texas - Their inverters look different but the screen and UI look like Deye
  • Noark - Australia
  • Celltronic - India
  • Opalenergy - Singapore, SE Asia
  • Fusion - South Africa
  • Inge - South Africa
  • Turbo Energy - Pakistan
  • Inverex - Pakistan
 
EULA is End User License Agreement. The distribution agreement between Deye and Sol-Ark is a corporate/business agreement. It is not a EULA. It has nothing to do with the end user. It is not enforceable at the user level. What they did is sabotage at the user level. There is no agreement that allows it.
 
kolek said:
@EG4 Electronics James (the OP) claims dozens of people who's inverters were bricked contacted him the morning he posted this thread.

If dozens contacted him just that morning, there should be at least dozens reporting the problem in this forum. And it makes no sense that someone who had a Deye inverter bricked would be contacting EG4. That's like, your Ford had a problem, so you called the local Toyota dealer. Yeah right. So it seems James is basically a liar, and not a very good liar at that. And it paints EG4 in a negative light that he's here bashing another company using his corporate account. Just cheesy all around. I was considering a couple EG4 products but this really makes me reconsider.
Click to expand...
Sorry you came to this conclusion, several people are public on this, I think their posts speak for themselves so far

People call us to buy replacements, they definitely are not buying from the cause of the problem and they lost power. I said this was unfair and would rather not sell them an inverter when they already paid for one and this action undermines the fundamentals of product sale. Deye and their US label Solark does not sell licenses to an inverter, they sell actual hardware, saying that they have this power legally over the hardware they make is unconscionable. if you use DEYE based gear your system serves at the pleasure of corporate, not you, the owner. EG4 does not believe we have this right, apparently the other Texas brand does.
 
EG4 Electronics James said:
People call us to buy replacements, they definitely are not buying from the cause of the problem and they lost power. I said this was unfair and would rather not sell them an inverter when they already paid for one and this action undermines the fundamentals of product sale. Deye and their US label Solark does not sell licenses to an inverter, they sell actual hardware, saying that they have this power legally over the hardware they make is unconscionable. if you use DEYE based gear your system serves at the pleasure of corporate, not you, the owner. EG4 does not believe we have this right, apparently the other Texas brand does.
Click to expand...
Deye-branded ones are bricked, but are you absolutely certain Sol-Ark has anything to do with it at all?
 
SparkyJJO said:
Deye-branded ones are bricked, but are you absolutely certain Sol-Ark has anything to do with it at all?
Click to expand...
As that infamous American once said " Come on Man! " If you study the Deye message screen about contacting these other companies you should note there is no trade mark logos are used. That that would seem to indicate used by permission.
 
The moral of the story here is never trust. We aspire here to independence from one source while leaving ourselves at the whim of another. All must be planned for and mitigated from the outset.

We see this nonsense over and over. Streaming services axing things you actually want to see. Heated car seats by subscription. Heck, even Tyson got Deye'd because of the contract with JP. It's unacceptable. All of it.
 
morepwr said:
Canada , New Brunswick
Click to expand...
I hope you can find a solution for this.
Do you know when it was bricked?
I'm wondering if this is a slow rollout or a one time thing. I have a client who has an deye 8k (wasn't purchased from me)
That doesn't seem to be affected yet.
I already recommended that he disconnect the wifi dongle.
 
EG4 Electronics James said:
Sorry you came to this conclusion, several people are public on this, I think their posts speak for themselves so far

People call us to buy replacements, they definitely are not buying from the cause of the problem and they lost power. I said this was unfair and would rather not sell them an inverter when they already paid for one and this action undermines the fundamentals of product sale. Deye and their US label Solark does not sell licenses to an inverter, they sell actual hardware, saying that they have this power legally over the hardware they make is unconscionable. if you use DEYE based gear your system serves at the pleasure of corporate, not you, the owner. EG4 does not believe we have this right, apparently the other Texas brand does.
Click to expand...
James, thanks for taking the time to respond.

1. Please show proof to support your claim that Sol-Ark had direct involvement or any decision-making role in Deye's action.
2. I assume at least some of your products are made in China, including your Mini Splits, which are apparently manufactured by Deye. So please explain how you know for sure that whoever manufactures your products hasn't installed a similar "backdoor" kill switch, making them no better than the products you're criticizing in your post?
 
Last edited:
Solar Guppy said:
Same prompt, using Gemini:

Can we get a complete list of all the companies selling rebranded (potentially back-doored) Deye inverters?



gemini_sparkle_v002_d4735304ff6292a690345.svg

There is no complete list of all companies selling rebranded Deye inverters, as this information is not readily available and constantly changing. However, some known rebrands include:

  • SunSynk: Popular in the UK and South Africa, identical hardware with different software.
  • Sol-Ark: Primarily in North America, modified for split-phase power requirements.
  • Noark: Recently released in Australia.
  • Magneto: South African company, potentially a rebrand.
  • Fusion: South African company, potentially a rebrand.
  • Growcol: Claimed to be identical to Deye/SunSynk, but website is suspicious.
It's important to exercise caution when purchasing rebranded inverters, as there may be concerns about warranty support, software updates, and potential security risks associated with backdoors :fp. It is recommended to research the specific company and product thoroughly before making a purchase.

Additionally, there are many other companies that may be selling rebranded Deye inverters under different names, and the list of rebrands is constantly evolving. It is important to stay informed and research any specific product before purchasing.
Click to expand...

Funny I asked that same question to ChatGPT and got the kind of answer I expected from AI.
Can I get a complete list of all the companies selling rebranded Deye inverters?

I don't have access to real-time data or specific company listings, but I can provide some general information. Deye inverters are often rebranded by various companies in the solar energy sector. Some common brands that have been known to sell rebranded Deye inverters include:



  1. Sungrow
  2. GoodWe
  3. Solax
  4. Fronius
  5. Victron Energy

To get a complete and updated list, I recommend checking industry reports, solar energy forums, or contacting distributors directly. Additionally, visiting the official Deye website or their authorized distributors may provide more specific information.
 
kommando said:
Rule 1 of litigation, start in your own jurisdiction. Its cheaper than hiring international lawyers and risking a court with bias.
Click to expand...
"country that is solely built on controlling the world"

I was trying to figure out which country was trying to control the world, China, USA or both respectively?
kommando said:
Rule 1 of litigation, start in your own jurisdiction. Its cheaper than hiring international lawyers and risking
Click to expand...

Q-Dog said:
I can't imagine being in such a "critical situation" without having some sort of backup plan.
Click to expand...
If you are, perhaps it's just part of thinning the herd?
 
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