jlramirezrodriguez
New Member
Well, this is a wake up call and an eye opener for someone like me doing research for the future installation of a solar ESS.
First, I would like to say to Sol-Ark and Deye, both of your companies are complicit in this scandal. So, any consideration I may have given to inverters manufactured by Deye, including Sol-Ark, are now off the table. Both of your companies are “dead” to me.
Second and lastly, to Signature Solar, EG4 and LuxPower, although your affirmation that what just took place with Deye inverters would not happen to EG4/LuxPower inverters is a step in the right direction, I would probably demand—ahead of purchasing any equipment—the implementation of a fail safe guarantees/warranty in way of legally binding agreements and end user controls (i.e. both hardware- and software-wise) to prevent this situation from ever taking place with EG4/LuxPower hybrid and off-grid inverters. I hope to hear from the team soon on the plan to solve this issue for U.S. and international customers.
First, I would like to say to Sol-Ark and Deye, both of your companies are complicit in this scandal. So, any consideration I may have given to inverters manufactured by Deye, including Sol-Ark, are now off the table. Both of your companies are “dead” to me.
Second and lastly, to Signature Solar, EG4 and LuxPower, although your affirmation that what just took place with Deye inverters would not happen to EG4/LuxPower inverters is a step in the right direction, I would probably demand—ahead of purchasing any equipment—the implementation of a fail safe guarantees/warranty in way of legally binding agreements and end user controls (i.e. both hardware- and software-wise) to prevent this situation from ever taking place with EG4/LuxPower hybrid and off-grid inverters. I hope to hear from the team soon on the plan to solve this issue for U.S. and international customers.