Daddy Tanuki
Emperor Of Solar
my advice get a lawyer and keep track of the business losses... have the lawyer drop suits against both Deye and Solark under the assumption that Solarks actions precipitated this attack on your infrastructure...
CHINA kills all non Sol-Ark branded DEYE unit in the USA this morning.
- Thread starter James Showalter
- Start date
wpns
Solar Joules are catch and release
Sometimes it’s just a checkbox. My induction stove top has a Wi-Fi interface, and all it can tell you is that it turned on. Not that it turned off, not that it has any particular settings on any of the burners, just one notification that it turned on. You can’t control it or turn anything off or anything else, but they fulfilled the “must have Wi-Fi“ requirement.But I neeeed a WiFi connected toaster oven…
And so the manufacturer can get data on their product's usage. How often you use it, how long for, what time of day etc.
myles
Autonomy Expert
- Joined
- Jan 24, 2021
- Messages
- 335
This sounds like a great idea, however with my starlink plan I don't think I can do this!
You 100% can, it would be easier to run certain hardware. For me, I have a mikrotik router that I run behind my cable modem. You can do the same sort of thing with Starlink but it can take more effort depending on what version you have. (I've done this a few times at work with our SDWAN hardware.)
HighDesertDrifter
Teaching is a rare skill, Thanks to those who do!
I reckon they must just enjoy chumming the lawyers up to the surface to watch them feed?
It's required to chum extra heavy to get the bottom feeders up to the surface, but with enough chum, they will come!
@cs1234 Where did you see that Sol-Ark sued Deye? I know they sued Lion Energy.
42OhmsPA
Who likes Electrical Gremlins?
Interesting. No imports for solark in the past 90 days.
www.importinfo.com
A dozen for deye
www.importinfo.com
*I don't know if the site is accurate.
PORTABLE SOLAR LLC | U.S. Import Activity
View all 313 bills of lading and manifests for Portable Solar LLC located in Allen, Texas filed between May 7th, 2019 and May 22nd, 2024.
A dozen for deye
NINGBO DEYE INVERTER TECHNOLOGY CO | U.S. Import Activity
View all 429 bills of lading and manifests for Ningbo DEYE Inverter Technology Co located in Beilun, China filed between May 7th, 2019 and Feb 3rd, 2025.
*I don't know if the site is accurate.
Hedges
I See Electromagnetic Fields!
- Joined
- Mar 28, 2020
- Messages
- 23,056
It was not about a SolArk inverter being shut down.
It was about a Deye inverter being shut down, with a message displayed saying to contact SolArk.
SolArk has an exclusivity agreement to sell Deye manufactured inverters in certain regions.
Reportedly neither Deye nor SolArk has assisted in getting the inverters working again.
The consumer or installer can't know which company did this or what demands and cooperation occurs between them, so the advice is to drag both into the case. Perhaps in discovery it will be found only one (or none) was actually responsible.
@robby must be I have some in the 20's of systems that haven't been migrated properly then.
The "offline" ones are actually pretty well all ones that are offline due to not having internet available onsite but having been connected to internet at some point for diagnostics, or for firmware updates.
The 29 "normal" ones would include a handfull of recent installs with "old dongles" that Sol-Ark says they can't "migrate" without dongle replacement. (How does that even make sense..??) These are also not old stock or anything! Our Sol-Ark dealer moves tons of these units!
So your suggestion would be that I need to call Sol-Ark and talk to tech support and explain that all of these 20+ sites need to be properly migrated? I mean I could do that. But how many hours would that phone call take? I imagine they would need to start a case for each one. It would really be a disaster trying to get that all sorted out. And frankly, I shouldn't have to clean upo their mess!
At this point I haven't really found a better option/solution. We have considered Eg4 and we have considered the Midnite AIO, but I have seen enough people having Eg4 random glitches, that I'm not too keen to switch over just yet, especially with our 6+ years of history with Sol-Ark and being very familiar with the Sol-Ark units by now. As for the Midnite AIO, I was extremely excited when I heard it was coming out....... then when it came out with no proper screen, my excitement kind of scaled back. They do have a tablet option available now, but I haven't felt like it is way user friendly so far (I do need to update the app and the inverter again to see if it is better now), but I also still feel that it is not very smart to depend on an external device (tablet, phone etc.) to be able to make any settings! My years of over-the-phone troubleshooting don't like that thought...
You contact sol-ark if you are a solark customer - which again is not something that's been demonstrated by anyone. And if it is, they'd get their inverter unlocked. The number is for remedy in case what they did accidentally affected sol-ark inverters. Which again, where did this happen, and if it did, where did this happen where it was not unlocked? Did I miss something?
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Everyone, stay on topic. Also, think before you post. Keeping this thread up depends on it, or it will move to chit-chat.
CaliSunHarvester
Solar Addict
Interesting. No imports for solark in the past 90 days.
PORTABLE SOLAR LLC | U.S. Import Activity
View all 313 bills of lading and manifests for Portable Solar LLC located in Allen, Texas filed between May 7th, 2019 and May 22nd, 2024.
A dozen for deye
NINGBO DEYE INVERTER TECHNOLOGY CO | U.S. Import Activity
View all 429 bills of lading and manifests for Ningbo DEYE Inverter Technology Co located in Beilun, China filed between May 7th, 2019 and Feb 3rd, 2025.
*I don't know if the site is accurate.
Very interesting web site. Thank you, I will bookmark it. This could be useful for other research, completely unrelated to pv.
MarVerde
Solar Enthusiast
Attachments
TM48
Solar Wizard
So what you're saying SolArk is definitely responsible for the attack? For after all if they have codes to clear the halt screen they did it.
jorby
Solar Addict
I think he is saying that if a solark accidently got bricked by deye, then solark could fix the solark ones. (not the deye ones)
rogerheflin
Solar Enthusiast
If I understand what is being said.
SolArk can generate the codes IF it was a SolArk inverter that was somehow using the wrong dongle and/or communicating to Deye's website (rather than SolArk's web site for some reason) and got caught up in the shutdown (because the inverter was located in the US and connected to Deye's website).
TM48
Solar Wizard
How do you know that? IMO that would prove SolArk was involved. If I were a bricked Deye owner I would lodge an cyber incident report with the Dept. Of Homeland Security. If enough owners did so HS might look into it. They have the resources to track back to the source and initiate proceedings.
rogerheflin
Solar Enthusiast
No it would not prove SolArk was involved. It would simply indicate that this 5-digit code was always there in the firmware but not being used until Deye hit the kill switch and then it starts asking for the key. If it was always there, the software that SolArk has likely has something to generate the key or the key is sent to them when they get the inverters. SolArk may not even know they have the key/generators for their inverters as it may be something on the paperwork/documentation that was not needed before. Software licensing issues have suddenly required finding the original paper work with the magic numbers on them that were not needed until odd something happened.