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CHINA kills all non Sol-Ark branded DEYE unit in the USA this morning.

Tulex said:
aren't going to know what happened, or not worry about it.
Click to expand...

Good chance they won't know, but if they knew, most would worry.

Imagine you are in Spain and buy a Deye from a permitted channel ("authorized by Deye"). I actually see such tags on Temu "authorized by [brand name]".
You install and operate your new Deye.
A year later Deye signs a distribution agreement with a dealer in Spain and another year later, they accidentally brick your unit. Could happen, right?

Someone with a 3phase unit got bricked "by accident" (?).
 
Tulex said:
I think 99.99% of the people who will consider Deye who are supposed to be able to buy Deye where they are either aren't going to know what happened, or not worry about it.
Click to expand...
The people are weakening up more and more, and the most time installers are installing this Inverters and they don’t like risks. But DEYE thinks they can work like this
There is a saying:
paragraph 1 the boss is always right,
paragraph 2 if he is wrong once, paragraph 1 applies.
And the boss is DEYE
 
Tulex said:
What Deye did sucks for those affected, but it doesn't hurt Deye.
Click to expand...
No-matter Who sold those units, Deye got their bit selling the inverters,
but the customer after paying good money got a brick hanging on a wall.
Glad I bought SRNE - I hope it works out better than those Deye customers got.
 
CaliSunHarvester said:
Good chance they won't know, but if they knew, most would worry.

Imagine you are in Spain and buy a Deye from a permitted channel ("authorized by Deye"). I actually see such tags on Temu "authorized by [brand name]".
You install and operate your new Deye.
A year later Deye signs a distribution agreement with a dealer in Spain and another year later, they accidentally brick your unit. Could happen, right?

Someone with a 3phase unit got bricked "by accident" (?).
Click to expand...
I run sunsynk's, friends run deye's not in the least worried.
1. Both are legally sold here by both, no stupid us company trying to rip everyone a new one by overcharging and exclusive deals

2. Inverters stay off the internet, unless I will them there, same goes for friend.
Local monitoring that is better anyway
 
MarVerde said:
The people are weakening up more and more, and the most time installers are installing this Inverters and they don’t like risks. But DEYE thinks they can work like this
There is a saying:
paragraph 1 the boss is always right,
paragraph 2 if he is wrong once, paragraph 1 applies.
And the boss is DEYE
Click to expand...
It is sol-ark....

Anyway out of this topic again.
If you purchased them legally, due would have provided you with an unlock code
 
houseofancients said:
It is sol-ark....

Anyway out of this topic again.
If you purchased them legally, due would have provided you with an unlock code
Click to expand...
I purchased my legally and DEYE (Andrew) is still working to check this, but if you don’t have power 2 weeks now its not easy, if you don’t have a working shower, if you don’t have water, if you don’t have a warm meal, if you don’t have music, if your toilet not anymore is working maybe you get a little crazy. If you buy something and it works but after 15 months it is switched off this is illegal, if you buy something and the device tells you as soon as it is connected to the internet it is legal, but not if people actively switch off your inverter after 15 months, this is a deliberate active act on your property and this is illegal in most countries of the world. Maybe not in China or Russia, North Korea, don’t know. But sure in US, Germany, Costa Rica
 
I would also be fine with a shutdown if DEYE could communicate clearly, look in the manual on page xxx, we have pointed this out here, or at www.xxxxxxxx.com.cn, but none of this is available. So it was arbitrary without notice. For me a bad communication so far from Deye and bad press for Deye and SolArk. And not only your purchased was illegal.
 
houseofancients said:
If you purchased them legally, "deye" would have provided you with an unlock code
Click to expand...
Would they?
I wonder if there are any known examples of Deye providing an unlock code - any at all.
If you purchased them "legally" - is Alibaba legally? - if the sellers knew they shouldn't be shipping to N.America, but the buyer didn't know...who did the illegal part of these sales...but got paid none the less.
and who got a brick, they thought was an inverter, and paid good money for that brick.

Members here on the forum are pretty informed group generally, however the general public at large are not that informed. They can sign onto Ali and go looking for an inverter oblivious to the agreements between OEM and distributers.
 
crossy said:
This ^^^.

Solar Assistant runs on a Raspberry pi and can operate completely isolated from the internet should you so desire (although that would limit your ability to monitor from a remote location).

Remove the Deye dongle and put it back in the box, replace the blanking plate :)
Click to expand...
EXACTLY
 
OffGridForGood said:
Would they?
I wonder if there are any known examples of Deye providing an unlock code - any at all.
If you purchased them "legally" - is Alibaba legally? - if the sellers knew they shouldn't be shipping to N.America, but the buyer didn't know...who did the illegal part of these sales...but got paid none the less.
and who got a brick, they thought was an inverter, and paid good money for that brick.

Members here on the forum are pretty informed group generally, however the general public at large are not that informed. They can sign onto Ali and go looking for an inverter oblivious to the agreements between OEM and distributers.
Click to expand...
Sunsynk And deye have in the past, when an inverter was mistakenly marked as stolen, or if an end user could proof they purchased their inverter legally
 
Tulex said:
How does Deye lose? They have to crack down on illegal sales to comply with their Sol-Ark agreement. They aren't going to lose sales, only those that shouldn't happen. Anyone saying they wouldn't by a Deye now shouldn't have access to a Deye. Those that can buy a Deye aren't affected.

What Deye did sucks for those affected, but it doesn't hurt Deye.
Click to expand...
I can buy Deye in Thailand--it's one of the top brands marketed here. I won't, however, after this. I guess that upsets your hypothesis.

Deye simply cannot be trusted. Its reliability is subject to the whim of persons at their corporate office, as has been demonstrated. Any person buying Deye from this point forward is either ignorant of these facts, or is presumptuous.
Tulex said:
I think 99.99% of the people who will consider Deye who are supposed to be able to buy Deye where they are either aren't going to know what happened, or not worry about it.
Click to expand...
Wow....I guess that puts me in the 0.001% group. Special I am!

But, realistically, I don't believe I'm so special as that. I've already seen others posting here from countries where Deye is "accessible," who have spoken against any future purchase of Deye.

Methinks many, including yourself, underestimate the prevalence of information on the internet. People these days seek product reviews online before making big purchases. Speaking for myself, I typically do more than search for the keyword "review" on a product. I look for words like "bugs" or "defects" or "problems with...." Again, I don't believe I'm so special in doing such things.
 
Norwasian said:
I can buy Deye in Thailand--it's one of the top brands marketed here. I won't, however, after this. I guess that upsets your hypothesis.

Deye simply cannot be trusted. Its reliability is subject to the whim of persons at their corporate office, as has been demonstrated. Any person buying Deye from this point forward is either ignorant of these facts, or is presumptuous.

Wow....I guess that puts me in the 0.001% group. Special I am!

But, realistically, I don't believe I'm so special as that. I've already seen others posting here from countries where Deye is "accessible," who have spoken against any future purchase of Deye.

Methinks many, including yourself, underestimate the prevalence of information on the internet. People these days seek product reviews online before making big purchases. Speaking for myself, I typically do more than search for the keyword "review" on a product. I look for words like "bugs" or "defects" or "problems with...." Again, I don't believe I'm so special in doing such things.
Click to expand...
And that's my point. A few outspoken people don't represent the general population. There are millions of people installing solar. Of those, how many visit this site, know of this thread, would be affected by the situation, have a preformed opinion against Sol-Ark/Deye, and will discount Deye when it's their best option? It's a drop of water in the ocean.
 
Norwasian said:
Wow....I guess that puts me in the 0.001% group. Special I am!

But, realistically, I don't believe I'm so special as that. I've already seen others posting here from countries where Deye is "accessible," who have spoken against any future purchase of Deye.
Click to expand...

I think the point was that 99% of the people in those areas are not even aware of what happened, nor frequent this forum. As already noted a million pages ago, there has been little posted about this elsewhere.
 
Texas-Mark said:
I think the point was that 99% of the people in those areas are not even aware of what happened, nor frequent this forum. As already noted a million pages ago, there has been little posted about this elsewhere.
Click to expand...
My point was that this thread, and similar ones to be found online, will give the information searched for by all of those who do online research before buying. In other words, at present, as you say, they "are not even aware of what happened, nor frequent this forum." But to blindly assume they will not become aware of what happened while researching their product choices is, at best, naive. This forum is well-ranked in Google searches. The information is now online, and will impact sales worldwide.

Nowadays we live in a global economy in which the internet and translation tools tend to transcend the local markets of yesteryear.
 
MarVerde said:
I purchased my legally and DEYE (Andrew) is still working to check this, but if you don’t have power 2 weeks now its not easy, if you don’t have a working shower, if you don’t have water, if you don’t have a warm meal, if you don’t have music, if your toilet not anymore is working maybe you get a little crazy. If you buy something and it works but after 15 months it is switched off this is illegal, if you buy something and the device tells you as soon as it is connected to the internet it is legal, but not if people actively switch off your inverter after 15 months, this is a deliberate active act on your property and this is illegal in most countries of the world. Maybe not in China or Russia, North Korea, don’t know. But sure in US, Germany, Costa Rica
Click to expand...
Let's rip it off the wall and replace it with a LUX or EG4 inverter. I live near Quepos and am willing to help you anytime. I know it will cost you some money but even if they unlock your inverter, you will live in fear forever!
 
Not gonna happen. India for example has become a huge market for Deye. Do you think Ram in India gives a crap about what happened to a few people in America when it comes to getting the best option for them? Even if they DO find out about it, they are probably smart enough to deduce that it wouldn't have affected them. That's where it ends. They aren't going to say "But wait, it could happen to me!" Because it won't.
 
Tulex said:
And that's my point. A few outspoken people don't represent the general population. There are millions of people installing solar. Of those, how many visit this site, know of this thread, would be affected by the situation, have a preformed opinion against Sol-Ark/Deye, and will discount Deye when it's their best option? It's a drop of water in the ocean.
Click to expand...
I disagree. While few may be "outspoken," they tend to represent many others who "lurk" silently, witnesses to the information coming to light. How many may never be known, but there are daily hundreds of visitors to this site who are not registered members.

If you feel Sol-Ark and Deye will not be adversely affected, you may be in for a surprise--as I believe the companies themselves will be.

I know that Deye products in Thailand are technically "safe" from this recent bricking event. But, I do not know if or when someone may choose to implement a VPN solution to solve certain technical issues with the network, end up getting a US-based IP address, and suddenly encounter an irreversible power outage when the Deye inverter gets bricked.

Again, we live in a global economy these days, and the globalization is more far reaching than merely products--it has to do with such things as telephone numbers and IP addresses and even US-mail addresses, believe it or not. I am in Thailand, but have a US phone number, internet-based, by which you could call me at US-rates. I am in Thailand, but have seen advertisements for a US-based postal address that would automatically forward all my mail to me. And everyone knows that with a VPN, I can have a US-based IP address.

Having a Deye or Sol-Ark product in my possession alongside the potential risks is not an attractive option to me--and again, I doubt I will find myself so special in that category. Deye is not presently safe anywhere in the world.
 
Tulex said:
Not gonna happen. India for example has become a huge market for Deye. Do you think Ram in India gives a crap about what happened to a few people in America when it comes to getting the best option for them? Even if they DO find out about it, they are probably smart enough to deduce that it wouldn't have affected them. That's where it ends. They aren't going to say "But wait, it could happen to me!" Because it won't.
Click to expand...
That's just your opinion. Which you are definitely entitled to have.
Only time will tell, how far this information spreads. And how it will affect other customers decisions.
While I agree that a lot of people don't do any research on things before they buy.
There are a lot who do. And installers definitely do. If there's another option, for the same price, that doesn't come with the risk. It will affect their decisions.
For me (and I believe others) it doesn't matter where it was done. It's the fact that they done it and can do it again, anywhere.
 
So my take on this whole thing.

Sol-Ark won't be affected, 98% or something like that are installer sales. Installers will easily brush off what happened.
Deye won't be affected, ALL of their sales are to other countries or through other branding.
This forum is huge, over 120K members. But a tiny influence in the sales of inverters in the world.

But, what really happened was that this was an opportunity for a company to take advantage of an issue to better their sales within the group that does come to this site. And it's not the first time it's happened. Kudos to them for playing big fish in a little pond.
 
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