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diy solar

deye 5 K grid connection issue

nissag250

New Member
Joined
Oct 17, 2022
Messages
4
My deye 5K SGO3lp-1-EU can;t connect to the grid . In grid setting i see 369 volts !!! and 0 hz ! and red cross !
on the grid port i have 230 volts 1 phase, that is normal i;m in France
in solarman i can read ac voltage 230 volts, but grid voltage 369 v !!! and smart load voltage 551 volts !
impossible story !
pv and batteries are ok and charge/discharge ok
i think it's a firmware issue
i called deye support and waiting for an action
my seller in china ,upgraded my firmware without any result
i!m very disappointed by this deye hybrid , i regret .
What could be the problem ?
 
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