robby
Electronic Engineer
- Joined
- May 1, 2021
- Messages
- 4,908
As that other thread reaches 80+ pages I though I would share some info I got today from my Friend who is an Installer and Distributor.
I created a new thread because the other one has become way to long.
As i mentioned very early on in the older thread, I had contacted my friend the day after the Shutdown to ask if he know what had happened and he said he had heard about it and talked to an Installer he knew in Puerto Rico and the guy said that he had no inverters that were shutdown and had not heard of any that had been shutdown.
Several things have never added up with this Shutdown.
1) Why is it that so few people have come to this Forum or Reddit etc with this issue?
2) Why has Deye not posted anything officially anywhere explaining their position or why this happened?
3) Why does Sol-Ark IMHO seem to be genuinely caught off guard by this shutdown?
4) Why have none of the effected Installers contacted Deye and told us what Deye had to say?
So today I was finally able to talk to him again and he said on Friday he had contacted the Installer in PR again and the guy said he had talked to a Deye Rep and asked him point blank about the Shutdown because he was nervous about his own customers.
The Chinese Rep told him that it was a small amount of Inverters that had been targeted for Shutdown because they were all part of a Stolen Deye shipment of Inverters from several months ago!
He said all of the serial numbers in that shipment had been blacklisted.
They waited until enough of them were online and then sent them an update or command that disabled them.
There are no further details on the matter as he said the Deye Reps English was not good enough for an in depth conversation.
I created a new thread because the other one has become way to long.
As i mentioned very early on in the older thread, I had contacted my friend the day after the Shutdown to ask if he know what had happened and he said he had heard about it and talked to an Installer he knew in Puerto Rico and the guy said that he had no inverters that were shutdown and had not heard of any that had been shutdown.
Several things have never added up with this Shutdown.
1) Why is it that so few people have come to this Forum or Reddit etc with this issue?
2) Why has Deye not posted anything officially anywhere explaining their position or why this happened?
3) Why does Sol-Ark IMHO seem to be genuinely caught off guard by this shutdown?
4) Why have none of the effected Installers contacted Deye and told us what Deye had to say?
So today I was finally able to talk to him again and he said on Friday he had contacted the Installer in PR again and the guy said he had talked to a Deye Rep and asked him point blank about the Shutdown because he was nervous about his own customers.
The Chinese Rep told him that it was a small amount of Inverters that had been targeted for Shutdown because they were all part of a Stolen Deye shipment of Inverters from several months ago!
He said all of the serial numbers in that shipment had been blacklisted.
They waited until enough of them were online and then sent them an update or command that disabled them.
There are no further details on the matter as he said the Deye Reps English was not good enough for an in depth conversation.