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DHL suspends shipments to the United States

Drunk Engineer

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Joined
May 19, 2023
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75
Location
California
  • As a result of recent U.S. Customs regulatory updates, we are experiencing multi-day transit delays to the U.S from any origin for shipments with a declared customs value exceeding USD 800.
  • Effective Monday, April 21st, 2025, and until further notice, we will temporarily suspend the collection and shipping of business-to-consumer (B2C) shipments to private individuals in the United States where the declared customs value exceeds USD 800. Shipments – both B2B & B2C - with a declarable customs value below USD 800 are not affected by the suspension.
  • Business-to-business (B2B) shipments to U.S. companies with a declarable value above USD 800 are not affected by the suspension, though they may also face delays.
 
How much activity did DHL do in the US?

Did they do cross boarder shipping, then turn over to USPS for final delivery or something?

I think some Ali orders I placed for small stuff, case terminal posts were handled some point via DHL, I forget.

I remember they were pulling back US operations a while ago.
 
They don’t want to front the tariff money to clear the packages. FedEx does this here, if it’s low enough they will just pay to clear it then collect the tariff when they deliver. Too much and they ask for the tariff up front to clear first.
 
How much activity did DHL do in the US?

Did they do cross boarder shipping, then turn over to USPS for final delivery or something?

I think some Ali orders I placed for small stuff, case terminal posts were handled some point via DHL, I forget.

I remember they were pulling back US operations a while ago.
Usually get stuff from Europe thru them, either directly for critical stuff or usps last mile for slower.
 
I ordered two MacBook airs and one MacBook Pro and the Pro came DHL the Other two UPS. Both from Vietnam via Hong Kong. Business order not personal.
 
They don’t want to front the tariff money to clear the packages. FedEx does this here, if it’s low enough they will just pay to clear it then collect the tariff when they deliver. Too much and they ask for the tariff up front to clear first.
It’s not fair that USPS, UPS or Fedex should be out money or absorb extra work for unpaid customs without compensation even for small items. For the sake of commerce, they’ll need to come together to agree on ground rules for the sender and recipient and make it blatantly clear to all. Example; Don’t want to pay, in time it becomes property of the shipping company. Looks like those companies are going to be hiring more people to “unpack” the problem.
 
If nobody asks how it's all going to work In the first place (tariff details and too many other critical must-knows to list) then nobody should be surprised when the devil turns out to be in those same details.
How many of us were just fine with not knowing the details of how we've been getting business to consumer items of every price range (even size) shipped half-way around the world for next to nothing...for how long now(?).
 
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It’s not fair that USPS, UPS or Fedex should be out money or absorb extra work for unpaid customs without compensation even for small items. For the sake of commerce, they’ll need to come together to agree on ground rules for the sender and recipient and make it blatantly clear to all. Example; Don’t want to pay, in time it becomes property of the shipping company. Looks like those companies are going to be hiring more people to “unpack” the problem.
Around here (Europe, Finland) it has been "always" the case that you(private customer) pay the customs in advance.
Companies most often get invoiced afterwards. No biggie. Also taxes on every shipment, no 800 usd free limits.
DHL is notorious around here slapping 30 eur/usd customs handling fee to everything but luckily we got other alternatives and self-service customs declaration on most other operators.
 

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