shavermcspud
Solar Enthusiast
- Joined
- Mar 12, 2020
- Messages
- 575
I have held off naming and shaming as I have been an advocate of this suppliers products for some time and actively supported their UK buyers despite not being affiliated with them at all.
As some of you may know, I purchased four of their 280ah cells cases including BMS which they shipped but without the BMS due to shortage but left the import paperwork as the full price for the cases including the BMS units, so I paid full import duty but for half the items delivered, two weeks later they send the BMS and also leave the full duty value on those so I had to pay again, so I'm now out of pocket by quite a lot.
Contacted Seplos via messenger who said they would sort on my next order, went to place an order today and they offered me a whole $5 off. I'm currently out of pocket. To make matters worse, they raised the order for a single BMS and invoiced me $270 including my whopping $5 credit, when I had a look directly at their Alibaba page I can buy the exact same unit from Seplos storefront for $225 shipped which is what I have paid in the past. So also trying to stealth overcharge now.
Add in to the mix the four DOA BMS units I received in March that I haven't got anywhere getting replacements.
I have spent a considerable amount of money with Seplos over the last 18 months so I kind of expected a little assistance with issues.
Rant over.
As some of you may know, I purchased four of their 280ah cells cases including BMS which they shipped but without the BMS due to shortage but left the import paperwork as the full price for the cases including the BMS units, so I paid full import duty but for half the items delivered, two weeks later they send the BMS and also leave the full duty value on those so I had to pay again, so I'm now out of pocket by quite a lot.
Contacted Seplos via messenger who said they would sort on my next order, went to place an order today and they offered me a whole $5 off. I'm currently out of pocket. To make matters worse, they raised the order for a single BMS and invoiced me $270 including my whopping $5 credit, when I had a look directly at their Alibaba page I can buy the exact same unit from Seplos storefront for $225 shipped which is what I have paid in the past. So also trying to stealth overcharge now.
Add in to the mix the four DOA BMS units I received in March that I haven't got anywhere getting replacements.
I have spent a considerable amount of money with Seplos over the last 18 months so I kind of expected a little assistance with issues.
Rant over.