So let me recap:
1) You neutered the BMS by intentionally disabling several communication ports.
2) Customers cannot add Bluetooth or LCD components that JBD makes for this BMS because of the disabled UART ports.
3) The cells you use are questionable; The cell tops are covered with a glued on (at least in mine) cardboard that might hide any cell QR Code.
4) The cells are significantly smaller that in other server rack batteries that I have which then brings into question the actual cell capacity in Ah.
5) The battery does not have any fire suppressant modules.
6) The supposed "custom" firmware is not documented so what did/are you doing different than the original firmware (compensating for the smaller cells maybe?)
7) Little to no customer support and poor documentation and you do not provide a link to any software on your website.
8) I was provided an email address for technical support "
ecoworthy@163.com", 163.com leads to a very weird website. Your technical folks have yet to respond to any emails concerning my questions about the UART ports. Why not just respond as you have that they are intentionally disabled.
In short your battery sells in the $1,000.00 price range (may also have additional shipping cost) but I can purchase a "better" battery from a well know manufacturer in the $1,200.00 price range with free shipping and better customer support.
ECO-Worthy supposedly has an office/presence in California but I cannot find a business license issued to ECO-Worthy (or Eco-Worthy Solar Technology Co., Ltd.) by the California Secretary Of State Business Office and you are not accredited by Better Business Bureau and in fact your rating is "F".
Did I miss anything?