EG4 18k stopped charging batteries
- Thread starter RGH69
- Start date
Was running fine since last October. Everything was fine until May 20 so I doubt it is a config issue. Been in the hospital so it took awhile to get to work on it. Signature Solar is moving it up the tech support chain but I have not heard back anything for a day.
455dan
Solar Wizard
Have you tried a shut down and restart ? I would also consider trying a quick charge on that screen, at least if that works the charging circuit itself is functional even if the Firm ware has developed a hick up.
NotTooBright
New Member
Turn the BMS off and on again. Happens to me sometimes after discharging to the lower SOC limit and that usually does the trick.
What do you have your lower SOC set at? Mine would occasionally do this when set at 5% but it seems to be happier so far at 7%.
What do you have your lower SOC set at? Mine would occasionally do this when set at 5% but it seems to be happier so far at 7%.
trdstarlet
Solar Enthusiast
I'd switch to Lead acid to start charging the batteries.... how big is your bank?
Quattrohead
100% off grid - EG4 Electronics
What kind of batteries do you have and can you see them on the monitoring platform. If so what does it say about them ?
Tried many times. Quick charge does nothing either.
I restarted the batteries several times. Is that what you mean?
Tried that but didn't work. I charged the batteries with the chargeverter.
I have 6 Lifepower batteries. one of them went to protection mode so I took it out of the loop and I am now using 5.
wpns
Solar Joules are catch and release
So it works OK now? Kinda disconcerting that one bad battery can take the entire battery bank down instead of just isolating that one, but I've seen worse.
trdstarlet
Solar Enthusiast
I'd try and get some type of comms going with that one and see where the cell voltages are currently ... was that battery you removed the master in you bank?
EG4TechSolutionsTeam
Online Support for EG4 Electronics
Can you please share your inverter's serial number with us so we can look into this issue?
I had a battery that did this. I shut off the BMS for that battery, turned the breaker off and back on again, let it charge with the BMS off with the rest of the batteries for a few minutes, turned the BMS back on and it's worked since. I am scared to get the bank too low again.
It is supposedly being looked at by tier 2 support. But I have not heard any updates
Tried that several times. No workie.
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