ksmithaz1
Solar / EV Junkie
I am. He used an RJ45 cable in accordance with the installation manual published at the time. Had he been working to the Lux manual or the current EG4 manual, I would say it's his fault, but it would still bring into question the suitability of this unit for its intended use with this failure mode and place some blame on EG4/Lux.
So . . . Looking at the installation manual below we see. . .
"Please contact your inverter supplier for more detailed guidance on paralleling a system."
*I* did exactly this, because frankly the instructions were not clear. I even bitched about this experience in another thread! That is where I found out the recommended switch settings to use for a dual unit setup, and was told you don't need a full loop (two cables) with only two inverters, and verified it needed to be a straight thru cable. I made notes in my manual to that effect.
So your trying to convince me the "professional" installer followed the manual instructions, called support and they told him to grab some random RJ-45 cable, because the pinout is irrelevant, and hook it up to the inverters? This was not my experience. I stand by my statement the damage was 100% the responsibility of the "professional installer" that clearly did not use an RJ-45 cable in accordance with the installation manual as you state, since the manual clearly states to contact someone for guidance before you parallel a system.
I am not defending the engineering of the signaling on the connector, it's a problem that should be addressed in hardware/firmware moving forward, but the installer clearly did not follow the instructions in the manual as you state. I'm really struggling with people saying you ought to be able to hook something up any way you feel like / improperly and it should work as advertised anyway. I do not think this is realistic.
