Will do. Stay tuned, will shoot you a DM in 10days.
EG4 6000xp wifi Dongle offline, its 300miles away! Any tricks to prevent/improve this scenario?
- Thread starter kampto
- Start date
wpns
Solar Joules are catch and release
It’s true. The dongle is a separate computer that translates LAN to RS485/Modbus. The ethernet version was apparently built by a company that didn’t know about (or couldn’t implement) the port 8000 interface, so it doesn’t exist. This means SA does not work.
The workaround is to use the Meter485 port (on the 18 KPV, I’m not sure if it exists on the other inverters) and a separate RS485 interface. You may or may not be able to connect SA without running their beta software.
UPDATE: Well after a week offline somehow it re-connected itself and monitor app back online, how I do not know. EG4 team upgraded my dongle FW to v2.06 while its up. FW Fixes include wifi end user encryption and stability updates. So might be good to go. Still might assign static Ip on router next visit.
TM48
Solar Wizard
You mean a reserved ip. A static ip is something else.
Correct, reserve on LAN
My 6000xp Dongle just went offline yesterday for a few hours, and did this twice. I thought it was just SA problem, but now today it happened again, and the EG4 monitor site also says offline, and the dongle is flashing 1 green light on the bottom LED. I updated firmware in the 6000xp about a month ago, and it has been very stable for 6 months. My router has not changed in any way in the entire 6 months. This is sudden and unexpected after SA and the eg4 monitor site have been so stable on this 6000xp inverter.
So there are at least 2 of us with this issue.
(Edit) and now 15 minutes later, it has healed itself for a few minutes, and then gone offline again.
So there are at least 2 of us with this issue.
(Edit) and now 15 minutes later, it has healed itself for a few minutes, and then gone offline again.
Last edited:
Suijkerbuijk
I cannot be held responsible for this information.
Looks like a usb problem.
What you can try is use a usb hub that have its own power supply
Try that .
I think by the update that the usb max ampère settings is change .
And that the usb shutdown.
I need one for the my Raspberry Pi with a fast wifi usb unit.
TM48
Solar Wizard
I find v2.06 dongle FW flaky compared to v2.02. With SA v2.02 was rock solid. With v2.06 and encryption it disconnects and reconnect on it's own often. It's not causing a huge problem as it reconnects on it's own but it does introduce some delays in updates to SA at times. My main gripe right now is no pin on the blue tooth. Not sure what it will take to get security taken seriously.
wpns
Solar Joules are catch and release
FWIW, I tried querying the batteries at the maximum rate on a separate RS485 interface, which turned out to be something like 90Hz (yes, way too fast, just seeing what would happen). Overnight the inverters (which talk CAN to the batteries on a separate interface) went offline, but as soon as I stopped polling the batteries with Modbus the inverters came back online. 
I also had some anomalies with the inverters when I was polling them very quickly, when I backed off to 10-second polling times they were fine.
I suspect that there are some timing logic race conditions that confuse the inverters if there's too much modbus traffic, even on separate interfaces, so I've set mine to 10-second polling loops for the two 18Kpv inverters and the same 10-second timing offset by 5 seconds for the batteries. So far I haven't had any issues, and I'm not likely to try shortening the times just to see what speed for how long will make comms fail.
So I wonder if SA is polling so fast that it's causing the same kinds of issues I was seeing. Note that it takes a while for anomalies to appear, so you might not see it for a while if you are right on the edge...
I also had some anomalies with the inverters when I was polling them very quickly, when I backed off to 10-second polling times they were fine.
I suspect that there are some timing logic race conditions that confuse the inverters if there's too much modbus traffic, even on separate interfaces, so I've set mine to 10-second polling loops for the two 18Kpv inverters and the same 10-second timing offset by 5 seconds for the batteries. So far I haven't had any issues, and I'm not likely to try shortening the times just to see what speed for how long will make comms fail.
So I wonder if SA is polling so fast that it's causing the same kinds of issues I was seeing. Note that it takes a while for anomalies to appear, so you might not see it for a while if you are right on the edge...
I've moved my router from 25 feet away, to 10 feet away and I'm back online. But 25 feet away has been fine for 6 months???? I don't have any battery comms. Only set up as lead acid.
My SA is on a pi 3b wired ethernet directly to the router.
My SA is on a pi 3b wired ethernet directly to the router.
wpns
Solar Joules are catch and release
Oh, wireless. You got another 2.4GHz device, or your neighbors WiFi is set to Automatic channel selection, or any number of things.
Are you meaning the USB on the 6000xp, or the USB on the pi?
My pi isn't using any USB, neither is my 6000xp. It's a wifi only connection from the 6000xp to the router, and a wired ethernet cable from the pi to the router. It's as clean a connection as possible until we can hook the 6000xp directly to the router via wired Ethernet cable. As far as I know, a direct wired connection between the router and the 6000xp is still not possible.
My 6000xp is from July and it came with 2.06 dongle firmware from the factory.
Last edited:
wpns
Solar Joules are catch and release
Not without losing the 'port 8000' connection in the WiFi dongle, which is what SA uses. Still not sure where SA is with their (beta?) hard-wired connections to EG4 gear, but I stopped caring when I went off and started writing my own software.
Suijkerbuijk
I cannot be held responsible for this information.
I do not own the 6000xp .
So it do not use a usb dongle?
But a wifi inside the unit op te print plate.
For the pi i use a external usb wifi.
The internal is not that stronge to connection to our wifi port hotspot whare the boat is .
So that is the reason i use a external model with a lose antenne.
Zapper77
Renaissance Man
- Joined
- Jul 23, 2022
- Messages
- 2,473
Did you update the DST? If you did is that when it stopped working?I've had my 6000xp wifi dongle (FW v2.04) connected for over 5 months and checking the monitoring app daily except when im there. Inverter is only 20ft from the wifi router. I wont able to give it a reset until my next visit. I can reboot my router remotely but didn't help. I know the inverter/charger itself is up and running because my other devices are remotely talking past few days while dongle has been offline. So...
-Are there any network setting on the dongle for reconnect attempts?
-Assign static IP?
Hoping next visit I can just manually push the dongle button for 5sec and it comes back online. Unless its dead
Zapper77
Renaissance Man
- Joined
- Jul 23, 2022
- Messages
- 2,473
More than likely it is because somehow the remote port is not correct or has changed as shown here. Check it.
Quattrohead
Emperor Of Solar
Solar assistant beats on the dongles real hard and they eventually start locking up, I find I have to disconnect and reconnect solar assistant every 2 to 4 weeks to let the dongle recover.
What does that do, Refresh the dongle connection? Will try in a few days.
I haven't changed anything nor Im I there to do a manual reset.
Zapper77
Renaissance Man
- Joined
- Jul 23, 2022
- Messages
- 2,473
Don't mess with it...if its working. refresh just tells the server to check again.
