solarpowermaniac
New Member
- Joined
- Apr 30, 2022
- Messages
- 24
I purchased 12 of the EG4 batteries and because Signature Solar customer support is not returning my calls (their operator is very nice though) I decided to ask the question here.
I am using Solar Assistant with the 12 batteries and two LV6548s. I noticed that the batteries wouldn't show any current even though a few hundred watts were being pulled from them. After downloading Signature Solars BMS software and running some tests, I discovered that the BMS doesn't show any input/output unless the value is over 2 amps. So with my 12 batteries that is about 1,200 watts (12 x 2 amps x 50 volts) before anything is detected from the BMS.
One of their customer support agents said he would run some bench tests but then I never heard back even after calling and leaving messages the last few business days.
Anyone had the same issue and found a solution?
Attached some pictures showing the BMS info when 1.89 amps was being applied (notice it showing 0 amps) and then again with 2.09 amps.
I am using Solar Assistant with the 12 batteries and two LV6548s. I noticed that the batteries wouldn't show any current even though a few hundred watts were being pulled from them. After downloading Signature Solars BMS software and running some tests, I discovered that the BMS doesn't show any input/output unless the value is over 2 amps. So with my 12 batteries that is about 1,200 watts (12 x 2 amps x 50 volts) before anything is detected from the BMS.
One of their customer support agents said he would run some bench tests but then I never heard back even after calling and leaving messages the last few business days.
Anyone had the same issue and found a solution?
Attached some pictures showing the BMS info when 1.89 amps was being applied (notice it showing 0 amps) and then again with 2.09 amps.