A promise from an unknown "China" company selling rebranded budget electronics?
Good enough for me....lol
EG4 Electronics: Empowering Energy Independence and Protecting Your Privacy
- Thread starter EG4TechSolutionsTeam
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Good enough for me....lol
wpns
Solar Joules are catch and release
EG4 is a texas company selling rebranded Luxpower inverters.
timselectric
If I can do it, you can do it.
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Where do I sign up for this "spa" treatment?
Daddy Tanuki
Emperor Of Solar
since someone took offense to my reply to this post and had it deleted even though we have spoken about solar powered sex toys in this thread, I will reword it to avoid any political connotations which was the excuse that was used.
Prove that James is not paid off like a figure in the mainstream news in coke and women of loose morals
this was a joke as indicated by the two smiley faces posted along with the original post some of you need to get a life and stop wearing your chosen party on your sleeve. if this post offends you then my advice is to grow up none of you are children supposedly so stop acting like a child.
this goes to all parties involved get over yourselves.
Yes, but we have a promise from the "China" company. Its a big deal and they will make the same promise if its sold in AZ or any other state. Maybe not CA though do to some issues with lead or something.
Quattrohead
Emperor Of Solar
Does anyone that actually owns one of these units think that this declaration is a bad idea or is it only the doubters ?
wpns
Solar Joules are catch and release
I've got the EG4 ESS, and it's a good positive sign, though the actual response should depend on your tolerance for risk. I set the 'don't muck with my settings' configuration bit because it was easy, but I don't believe it gives me absolute immunity from unanticipated settings. Someday I'll get the system stable enough to disconnect the Internet, though figuring out the kill switch, implementing it, documenting it so I (or my heirs) can turn it on and off at will is a non-trivial task, and also fraught with danger.
timselectric
If I can do it, you can do it.
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It's never a bad thing. It's up to the individual to decide if the statement has any merit.
I have an EG4 18kPV as part of my system (the other being Victron) and I have never created an account on the EG4 remote monitoring site. It still isn't clear to me from what was stated if this is only on the website where this is configured or locally on the screen directly on the front of the EG4 18kPV. Can you confirm if this is only a setting on the website @EG4TechSolutionsTeam ?
seneysolar
Solar Wizard
Exactly, this is an issue of trust. If you dont trust the people who build your equipment you have a problem.
Getting a product from China essentially washes it from all liability. You will never be able to hold the oem responsible for anything. It doesn't matter if it burns your house down or they decide to hack it. You have no recourse.
Your only hope is they wish to continue to do business and they dont risk messing that up.
timselectric
If I can do it, you can do it.
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I don't trust anyone. It's not a problem, it's just a fact of life in these times.
EG4TechSolutionsTeam
Online Support for EG4 Electronics
This would be on the website under the user account.
It's a nice initiative by EG4 and I like it.
Solis has a similar checkbox to give permission to tech support to mess with the inverter and update firmware.
It's a nice extra layer of safety against human error and bugs, but it is not security: the manufacturer's software, running on their servers, can decide to honor the setting of the checkbox... or not... and there's nothing you the user can do about it.
But does it matter? IMO, not really. If anything has remote access for maintenance, then it's simply not possible to ensure the manufacturer is unable to brick it. It's not even possible to know if the manufacturer has put in a kill switch or not. I mean, unless everything is open source, but that's not gonna happen. The only way I can think of would be to put it in contract, but this would be unenforceable anyway as you'd have to prove the manufacturer bricked it. In Deye's case it's easy because they were dumb enough to display a big red screen saying "hey look we did it lmao", but they may as well have simply flipped a random bit in the flash and caused the software to crash. Hey sorry that's corruption from bad flash, bye. So it would have to be part of the warranty, in order to cover all cases, but then the non-bricking guarantee would expire with the warranty too.
So if it's not possible to have remote maintenance protected from the manufacturer bricking it on purpose... it's no use asking them to implement it!
So... meh... I'm just not using the dongle
Solis has a similar checkbox to give permission to tech support to mess with the inverter and update firmware.
It's a nice extra layer of safety against human error and bugs, but it is not security: the manufacturer's software, running on their servers, can decide to honor the setting of the checkbox... or not... and there's nothing you the user can do about it.
But does it matter? IMO, not really. If anything has remote access for maintenance, then it's simply not possible to ensure the manufacturer is unable to brick it. It's not even possible to know if the manufacturer has put in a kill switch or not. I mean, unless everything is open source, but that's not gonna happen. The only way I can think of would be to put it in contract, but this would be unenforceable anyway as you'd have to prove the manufacturer bricked it. In Deye's case it's easy because they were dumb enough to display a big red screen saying "hey look we did it lmao", but they may as well have simply flipped a random bit in the flash and caused the software to crash. Hey sorry that's corruption from bad flash, bye. So it would have to be part of the warranty, in order to cover all cases, but then the non-bricking guarantee would expire with the warranty too.
So if it's not possible to have remote maintenance protected from the manufacturer bricking it on purpose... it's no use asking them to implement it!
So... meh... I'm just not using the dongle
That is why Victron's remote access is configured on the device side (along with several other security features) if you decide to connect it to the internet. Not sure why this can't be done with the EG4 as well with a firmware update. That would at least give the appearance of implementing the more secure solution.
EG4TechSolutionsTeam
Online Support for EG4 Electronics
What firmware version is the Wi-Fi dongle? This can be found under the configuration tab.
kevinforestdude
New Member
I had 2.0.6, but since upgraded to 2.0.7. E-WIFI dongle, brand new inverter. I made an account and all that to give it a fair shake.
its actually having the green blinking light of doom, not connecting to the web portal regardless using home wifi / hostspot from my phone. Not sure why.
That is fine by me. I can connect to the access point hosted by the dongle, changed dongle params (123123 to unlock then set AP password/encryption), now the wifi is secure at least. I'll use open-source software to interact with port 8000. No need for web portal.
As long as walking around the property, I can use the official app "local connect" to check on things / change parameters... then connect remotely via VPN to raspberry pi / server on-site, which can use port 8000 to query SoC/Solar Charge Rate/etc. That's what most people would want for a secure system. I am grateful the official app offers "local connect" without an account. EG4 / LuxPower can go bankrupt / stop supporting this device at any time, and my investment will last forever.
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