EG4 Ethernet dongle issue

[BackyardBandit]

Leaving this here in case anyone else encounters the same issue.

EG4 18kPV with ethernet dongle. After performing system restart the dongle fails to power up, essentially making remote system maintenance impossible.

Fix is to unscrew the dongle and re-attach after the inverter re-starts.

Yes, the internet modem/router are on protected load panel, so you would suspect it may take some time to re-connect to the internet when the router finishes it's re-boot, but the dongle itself doesn't even power on. WiFi dongle doesn't seem to have this problem.

 

[EG4TechSolutionsTeam]

You can also press the button on the bottom of the dongle and hold it for 5 seconds to reboot the dongle.



If you have any other issues with the dongle, feel free to reach out!