Eg4 ll battery multiple errors

[smmarczak]

I've suddenly started having problems with one of my eg4 LL batteries. On Monday my 18kpv ended up with a short on the dc bus. While waiting to get a new one I was updating the firmware. All was going well until this battery. Below is what I see when I plug it in and rum bms tools. I got the battery from solar sovereign and they are days out from responding, so thought I'd see if anyone here has an idea.

 

[EG4TechSolutionsTeam]

I would try holding the reset on the BMS for 10 seconds while the battery is on and attempt to connect again.

 

[smmarczak]

I would try holding the reset on the BMS for 10 seconds while the battery is on and attempt to connect again.

Thanks. I'm getting the same errors. Though the lcd screen shows "standby".

 

[EG4TechSolutionsTeam]

I will be reaching out to our battery engineer about this. With the update and monitoring working on your other batteries, this definitely is a strange occurrence.

 

[EG4TechSolutionsTeam]

Would you be able to try again in ID No. 64 if this is the 6 dip model or 16 if this is the 4 dip model?

 

[smmarczak]

Thanks! I have the 6 pin. I'm on the road until Friday, but when I get back I'll try 64 again and shoot ya what it says. Thanks!