Had a good experience with Schneider, I had issue with one inverter having random Battery Temperature without temperature sensor plug into the inverter. 1 day of trouble shooting with tech support (Jeno) at Schneider and they sent out replacement 6848 on Monday. arrived Friday had it installed Saturday everything working fine.
Good Experience with Schneider
- Thread starter jgrobelny
- Start date
Daddy Tanuki
Emperor Of Solar
glad to hear that Schneider is picking up the slack left from Magnums and outbacks departures. any other quirks we should know about? (inverter, not you
)RadioChief
New Member
That is remarkable to hear. I finally got a tracking number from Schneider yesterday for a replacement XW Pro that developed a problem in mid November. Schneider recently split their service desk into Pro and Prosumer (DIY) Could be my case got lost in the shuffle. I'm going to try and put that episode behind me and enjoy my investment.
So far I have had good luck, but I have to say I have only dealt with Jeno at Schneider. He seems very knowledgeable and willing to help. I did place an order with NAZ for another inverter and 100/600 plus extras, couldn't resist the price.
RadioChief
New Member
I am planning on adding a 3rd XW Pro and a 3rd MPPT100 after I get these two inverters stabilized and running together for more than 30 minutes at a time. I'm too invested in Schneider to start over with something else.
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