Agreed. My pack overvoltage is set to 29.2 volts or 3.65 volts per cell. It never gets to 29.2 because of the 100mv delta. This has me thinking the OP could set his pack to 28 volts which would be 3.5 volts per cell and try it. I am still surprised the BMS did not disconnect when the highest cell reached 3.65 volts and concur with you voltages need to be verified.@Moltensurf in light of the issue that @Gazoo has brought forward I suggest you do some testing to validate the function of your bms.
1. independently verify the voltage with a dvom for each balance lead.
2. test both the high and low battery and cell level triggers.
Make sure to use safe values(in the flat part of the curve) for the 4 triggers.