I had 500 watts of solar installed on my rv and bought 4 each of the Renogy Smart Lithium batteries with the communication ports in the top of the batteries. I had done a great deal of research before purchasing these batteries and I bought them because of the communication ports and being able to monitor the charge on each cell of the batteries etc. Renogy also had me purchase the BT-2 bluetooth module to install on the communication port and use the app for monitoring the batteries. I did everything that Renogy recommended and the system was installed in December and it worked just perfect sitting next to my house. I drove the RV from Arizona to Minnesota in May and drove thru some rain. Moisture got into the communication ports on the batteries and now the monitoring system won’t read a thing because the RJ45 port wires corroded. I spoke with Renogy and they won’t warranty anything even though I did everything they recommended for monitoring these batteries and if moisture was a problem with the port the BT-2 module they sell the RJ45 connector isn’t weather proof like the end of my starlink cable is because they don’t want moisture in their connectors.
So Renogy won’t do a thing for my batteries and after watching Will’s video on the teardown of these batteries I know that the covers can be replaced because they are just bolted on and it is just a cable that snaps into the cover of these batteries for the communication ports. I asked Renogy what the part number is for the cover so I could buy new covers for these 4 batteries and then I would be back in business again and be able to monitor these batteries . Renogy won’t sell me any covers and said that they also do not repair batteries. This is nuts and I am looking for any help to get me some replacement covers for these batteries. I can’t use the cable to start these batteries if they should quit because that communication port does work on any of my batteries due to the moisture that got in the ports.
If someone can help me with my problem it would be greatly appreciated. Renogy just wants me to buy some more batteries and If I have to do that it won’t be one of their batteries but I just need 4 new tops for my batteries unless someone has another idea. This is all I can come up with since I saw in the video that it isn’t a big deal to take the top off and unplug the cable.
Thanks much for any help or advice.
Karol
So Renogy won’t do a thing for my batteries and after watching Will’s video on the teardown of these batteries I know that the covers can be replaced because they are just bolted on and it is just a cable that snaps into the cover of these batteries for the communication ports. I asked Renogy what the part number is for the cover so I could buy new covers for these 4 batteries and then I would be back in business again and be able to monitor these batteries . Renogy won’t sell me any covers and said that they also do not repair batteries. This is nuts and I am looking for any help to get me some replacement covers for these batteries. I can’t use the cable to start these batteries if they should quit because that communication port does work on any of my batteries due to the moisture that got in the ports.
If someone can help me with my problem it would be greatly appreciated. Renogy just wants me to buy some more batteries and If I have to do that it won’t be one of their batteries but I just need 4 new tops for my batteries unless someone has another idea. This is all I can come up with since I saw in the video that it isn’t a big deal to take the top off and unplug the cable.
Thanks much for any help or advice.
Karol