The alarm was "Battery name fail" so it seems the can bus checks if the battery really is a pythontech or not.
Part of the Pylontech CANBus protocol is that the 8 character string "PYLON " (i.e. PYLON and 3 spaces) should be sent as CANBus message 0x35E.
The Solis will fail with the battery name error if the Solis is set to PYLONLV battery type and it does not receive this packet of data periodically.
I would assume that if Fogstar's BMS (the PACE BMS) has been correctly configured to use the Pylontech protocol it should send this additional packet of data alongside all the usual stuff (SOC / SOH / voltages and charge currents etc.)