joshgubler
New Member
- Joined
- Jul 9, 2020
- Messages
- 4
@Picasso to be fair, the whole point of this tread is that @Will Prowse is pulling his recommendation for this crappy product and is calling out this vendor.
Yes, but slowly at 63 Amps because it is short. Still not perfect but close.Doesn't that mean that this cable will melt before the 63amp breaker trips?
Yes, but slowly at 63 Amps because it is short. Still not perfect but close.
Well that person or people still work there. I just recieved my shipment last week and the QC is horrendous.Eric, the CEO of Bigbattery, told me this afternoon that he found an employee that caused the quality control issues. They are now fired. Shouldn't happen again.
That was my experience as well .... I would not buy from someone who didn't even answer emails requesting sales information.BigBattery doesn't even respond to email (pre-sales question). I can't imagine post-sales support is any good. Good luck, hope their batteries don't burn your house down.
My 48volt packs had terrible QC. The main lug on the breaker was cracked. Most of the screws on the 4 batteries where stripped. Very sloppy and dangerous.Well that person or people still work there. I just received my shipment last week and the QC is horrendous.
I can add photos once I hear back from BB.
When I examined the SB50 connector, I noticed the negative prong was not even there. Opened up the case and the wire they put in wasn't in the connector and it was too short for me to push it in.
I'm a beginner when it comes to electronics so I'm not quite sure what's the best way to fix this. It sounds like shipping back to BigBattery will cost >$200 and I bought these in the summer which was before they offered their '10 year manufacturer warranty' so I'm not sure if they would even honor this defect. Any recommendations on the best way I can fix this?
Thank you, thank you. You've saved me a lot of research!That fat a wire will really soak up heat. Rather than a small iron typical for electronics you need a large high wattage one. It will not have good temperature control and could overheat the PCB if used too long. Wear goggles, dab on some additional solder to make good thermal contact, heat with iron while lifting gently on cable until it just melts and comes loose.
To solder on the new one, non-corrosive rosin core 60/40 lead/tin solder is good.