Amazon issues probably has a bunch to do with where you live and your local carriers since they handle the last part of the delivery process. Here in Alabama the deliveries are fast and reliable. Far better than anywhere else I can order from.
Incompetence from Signature Solar & Solar Sovereign
- Thread starter supersignman
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It's a big part of why customers love them and external manufacturers hate them, their attention to detail is most definitely the highest in the world. Even if a product is produced outside Japan, the factory will have a Japanese QC department which will only allow the highest of tolerances.
My wife worked at a Japanese plant here in Thailand many years ago and tells me even sticking on felted tape around microphones has to be done to micron accuracy.
I agree.. I have Zero complaints over all….my UPS driver drove by delivering to some one else and saw me fighting with a 550 lb 5 ft bail of hay in the back of my truck…it was hard getting it out and sitting where I needed it to sit…
He stopped and walked a 100 yards up my drive way to help me move and postion it…
Then we spent a few min talking about why it’s a great backstop for catching the ammo lead to recycle ….
Total stop about 15 min….
Try getting that in the big city…ha…
Naw , I can’t complain about them at all..
robbob2112
Doing more research, mosty harmless
Never order anything that doesn't ship from amazon.
Always check a vendor's website for a cheaper price
Osmethne
Solar Enthusiast
I sort of assume everyone would recognize my hyperbole in the service of brevity.
Let me put this a different way. Suppose Sig Solar came even close to matching Amazon's accuracy regarding inventory and shipping times. Would this thread exist?
Also, sig solar, I'm not trying to rain down hate on you. Nearly every retailer with, rare exceptions, can't seem to count their inventory. I've just learned to either accept it or buy it from Amazon.
Hedges
I See Electromagnetic Fields!
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Was Takata Japanese?
Daddy Tanuki
Emperor Of Solar
well thank freaking gawd we don't all live in the US huh.... so much for that bit of stupidity.
I see he's softened it to "incompetence", a much better word; less inflammatory.
cs1234
Solar Wizard
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Those two seem at odds with each other. You're willing to risk non amazon fulfillment for a lower price? I guess it depends on how much lower and how shady they seem.
Daddy Tanuki
Emperor Of Solar
@Hedges Preface, not directed at you, but at the US mentality in general:
Yeah.. ln a 15 to 20 year old item that should be considered a consumable replacement. what happens when the crash sensors that are 15 years old do not work and an airbag does not deploy? somebody else gonna get sued is all.
the US is in a death spiral and part of it is the culture of litigation. simply getting into a car is dangerous and the engineers are working to the best of their abilities to make it as safe as possible, but at some point in time you have to say yeah... its over 5 or 6 years old and there is no culpability.
you expect your car to last 20 safe years, yet you cannot buy a laptop that will last much more than 3-5 unless it is a top of the line model that costs 10 x aas much as that cheap ASUS you bought.... yet you acccept it and do not sure over it.. well you want rolls royce level engineering.... pay rolls royce prices, and stop accepting frivolous lawsuits as the norm.
robbob2112
Doing more research, mosty harmless
Those two seem at odds with each other. You're willing to risk non amazon fulfillment for a lower price? I guess it depends on how much lower and how shady they seem.
I'm willing to buy from a listed vendor for most things if the total price is similar and they are a quality vendor
Way cheaper on the vendor website even including shipping on 12 sets.
Daddy Tanuki
Emperor Of Solar
F that. I pay money, I expect service. but then I take my time to explore the possibilities.
so lets say I ordered something from a vendor and they ignored my emails. about four working days later, I would cancel my credit card payment and send notice to the BBB.
You take my money, you better damn well communicate with me in an honest and forthright manner.
In Thailand they heavily believe in fate so much so that drivers generally don't look when pulling out a junction because if they die they were meant too, as such vehicles here generally lack any service apart from oil.
This is probably why Toyota is the best selling brand because, one they can go a fairly long time between services and two when they finally do drop their guts from lack of maintenance the parts are widely available.
You often see pickups driving down the road sideways because they have had a major accident and the frame is bent without being repaired. Whole front ends aren't replaced after major crashes let alone crash sensors, I've seen people in heavy rain wiping off their windscreens with a sponge on a stick while driving. All these things and much worse are commonplace here, safety and litigation seem to be very much a 1st world issue with people caring maybe overly about preventing death or making money from it.
Karen is a name that gets thrown around alot jn the west now but likely to any SE Asian the whole of the west are Karen's if you die you die, if your parcel is late it's late you can't really do much about it but complain but that isn't necessarily going to help your case and may not even help those who follow.
I have no affiliation with SS never bought a product never browsed their website but the fact they have people on this forum actively helping customers makes me believe that they truly do care about their customers which is more than can be said for someone like Amazon, no one is perfect and a company with any form of interest in their customers can't be half bad. Threads like this will hopefully help SS learn and experience is the most important thing be it for a company or individual. Big corporations need 100s if not 1000s of identical complaints to change their policies, hopefully a company like SS only needs one or two.
robby
Photon Vampire
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As you know yes they are. When the recall happened I got a phone call from the dealer to schedule an appointment.
They replaced all of mine!
As I said before, this is all about customer service.
Cronix
Solar Enthusiast
Maybe that's one of the big reasons why those of us in big cities are complaining. Their deliveries have slowed way down, yet you get to hang out and play with them during their business hours when they're supposed to be delivering. Amazon has slowed about 50% while jacking up prices, delaying "prime 2 day delivery" and shoving ads down our throats for things that we supposedly already paid for on Prime Video. More and more of my shipments are arriving via USPS instead of UPS/FedEx and are days to a week past when they were supposed to deliver. Amazon 2024 is not the same company as Amazon 2020. I also won't be renewing my prime subscription and am spending less and less on Amazon. They really kind of suck now.
Over the long term delivery speeds have gone way UP. "Allow 10 to 12 weeks for deliveries" was once the norm. Then there was Fedex, then UPS tried their own version of that, and now there's Amazon where you can get a few things the same day, a whole lot of stuff overnight, and most of what they sell in 2 days.
Out here Amazon hits their delivery targets about 80% of the time, with occasional shipments being a day late, and rarely being insanely late (by weeks.)
(I'm in San Diego which is the #8 biggest city in the US)
Hedges
I See Electromagnetic Fields!
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Tanuki,
Takata used ammonium nitrate.
The stuff from SS Grandcamp in 1947
Texas City disaster - Wikipedia
The other airbag inflator manufacturers tested the material, determined it was not long-term stable.
Takata tested it too, saw the same results, falsified the test reports. That is their unforgiveable sin.
That was how they killed their company.
And that they did.
Drat …I been caught again…ya can’t slide nothin by you city fellas….
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ShirBlackspots
Solar Enthusiast
I'm not having any issues with deliveries. However, in the areas it is slowed down, especially with the USPS: That is by design. The Postmaster General is intentionally slowing things down (He's a Trump appointee) so he can go "look, the USPS is broken, we need to privatize it." What was originally part of the executive branch, has been intentionally and slowly destroyed from within by Republicans who think privatizing it is better. You are blaming Amazon over what the USPS is doing.
Every thing that has happened to the USPS is because of Republicans trying to destroy a government institution so they can privatize it and line their pockets.
The bill that was passed that required the USPS to fund the retirement for 75 years in advance, in a short 10 years? That was Republicans in congress, at the very tail end of the Clinton admin (likely on a rider). The switching over to having the USPS quasi-private in 1990/91 (when my dad retired) also Republicans.
robby
Photon Vampire
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Hmmm I guess one companies actions dam the whole country.Tanuki,
Takata used ammonium nitrate.
The stuff from SS Grandcamp in 1947
Texas City disaster - Wikipedia
en.wikipedia.org
The other airbag inflator manufacturers tested the material, determined it was not long-term stable.
Takata tested it too, saw the same results, falsified the test reports. That is their unforgiveable sin.
That was how they killed their company.
And that they did.
I have lots of Japanese products and they are Fantastic!
Honda eu generators are the best. My old Honda lawn mower only got replaced because I was tired of storing gas. My Icom Ham Radios and Tokyo Hy-Power Amplifiers are going on 15 years and work like new. I Had to 86 my Sony Trinitron Tv because it refused to die. Same thing with its Sony Vega Plasma replacement.
Brucey
Emperor Of Solar
Daddy, it's not that the old Takata airbags fail to deploy in a crash. it's much more serious than that. Basically they didn't use a drying agent for the ammonium nitrate inflator, so when it comes time to deploy it has a decent likelihood of exploding right in your face, causing horrendous upper body injuries and sometimes death. Basically a claymore in the face. Video of one going off at link:
Takata Recall Spotlight | NHTSA
Check for Takata airbags safety recalls, get your airbag repaired and stay informed by signing up for airbag recall alerts.
Daddy Tanuki
Emperor Of Solar
I am well aware of what the issue supposedly is. That being said, Okinawa is the hottest most humid place on the face of the planet, (one fo the worst case scenarios according to that video).... next to maybe thailand or the phillipines and guess what? a lot of the okinawans drive older beater cars (especially the US military members) and there was not and still has not been some huge rush of exploding airbags killing people. matter of fact in my entire adult life living in japan I have only come across 1, one instance of an older toyotas air bag going off other then in an accident. I ran the vehicle maintenance department of the base and saw all accident reports, not to mention that all japanese crash related recalls, and notifications were sent to us and then translated by the local national work staff for our understanding and promulgation of instructions for all of the DOD military and Civilians on the base. and thats just one of the bases over here.... trust me if it had popped up on another base we would have gotten notified as well. it just does not happen that often. and the governments worried enough about it to have a major investigation and lawsuit?Daddy, it's not that the old Takata airbags fail to deploy in a crash. it's much more serious than that. Basically they didn't use a drying agent for the ammonium nitrate inflator, so when it comes time to deploy it has a decent likelihood of exploding right in your face, causing horrendous upper body injuries and sometimes death. Basically a claymore in the face. Video of one going off at link:
Takata Recall Spotlight | NHTSA
Check for Takata airbags safety recalls, get your airbag repaired and stay informed by signing up for airbag recall alerts.www.nhtsa.gov
where was their concern when Fauci and Biden were forcing poison shots upon the military and the civilians over here? i call horshit, it was all about some lawyers and a few shysters attempting to collect a payday. yes over millions of units sold a probably very small percentage probably went off and probably killed some person, how old were the units in question? how many accidents had the vehicle been in without proper repairs?
Daddy Tanuki
Emperor Of Solar
yes faking the data to avoid a bunch of shyster lawyers was a bad idea, but I still stand by the fact that there was not and has not been a rash of them exploding and killing people (percentage wise) so it was jsut a cash grab on the part of some lawyers probably being paid for by some airbag maker in the states that could not compete...Tanuki,
Takata used ammonium nitrate.
The stuff from SS Grandcamp in 1947
Texas City disaster - Wikipedia
The other airbag inflator manufacturers tested the material, determined it was not long-term stable.
Takata tested it too, saw the same results, falsified the test reports. That is their unforgiveable sin.
That was how they killed their company.
And that they did.
Or a dodgy mexican factory boss working for takata? I mean from what i skimmed over it wasnt a global issue only parts comming out of their mexican plant being exported to the US. As i said japanese factories world-wide normally only have a japanese QC department and thats the manufacturing side, what corners were cut from the takata engineers passing over to mexican plant bosses only god only knows. But im 100% sure that apart from the exploding issue those airbags were flawless.
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