is Inverters R Us a safe company to deal with ?

[JeffB1961]

they seem legit . but i ned to know if they're good if i gonna give them my card/info .
also ... they offer a extended waranty with victron products . is this legit with victron ?

Victron Energy Extended Warranty

Protect your Victron investment with an official Victron Energy Extended Warranty. For only 10% of the current MAP price, for products that originally came with a 5-year warranty (Victron batteries are excluded), an additional 5 years of warranty can be purchased, bringing the total warranty to...

invertersrus.com

".... This warranty is an Official Extended Warranty through Victron Energy. As one of the largest Victron distributors in the world, Inverters R US is simply facilitating the warranty to Victron customers. If you ever need to make a warranty claim, the claim should be made with Inverters R US via the Victron Warranty Claim form located on the bottom of any Inverters R US webpage. ..."

thanks , jeff

 

[seneysolar]

Yes they are a legitimate company, I have made several purchases from them.

 

[rodrick]

I also have purchased from them they are a good victron dealer to buy from

 

[Philip53]

Same here.

 

[Brucey]

Solid company no worries and the warranty extension thing is legit.

 

[frankrudis65]

Hi there,as far as I know Victron offers even a direct warranty claim....Just write to confirm ...

 

[JeffB1961]

awesome !
thanks folks
i'll call tomorrow and see if they have the latest 48/5000 with UL1741 conformity

Thread 'Victron 48/5000/70-95 has achieved UL1741 conformity'

Jan 29, 2025

https://www.victronenergy.com/upload/documents/Certificate-UL-1741-and-CSA-C22.2-MultiPlus-II-48V-5kVA-120V.pdf

for the certificate, hot off the press. Any one noticed any new units. Assuming they will have a different SKU.

John

• JohnWilliams
• Replies: 54
• Forum: DIY Solar General Discussion

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[BaylentheSky]

Purchased several Victron MPPT SCC's from them, very happy with everything.

 

[frankrudis65]

Nothing wrong to be proud ,for a change

 

[S Davis]

Just got four Victron M10 power ins from them.

 

[HRTKD]

I've bought small stuff from them. No issues.

 

[Ton618]

they seem legit . but i ned to know if they're good if i gonna give them my card/info .
also ... they offer a extended waranty with victron products . is this legit with victron ?

Victron Energy Extended Warranty

Protect your Victron investment with an official Victron Energy Extended Warranty. For only 10% of the current MAP price, for products that originally came with a 5-year warranty (Victron batteries are excluded), an additional 5 years of warranty can be purchased, bringing the total warranty to...

invertersrus.com

".... This warranty is an Official Extended Warranty through Victron Energy. As one of the largest Victron distributors in the world, Inverters R US is simply facilitating the warranty to Victron customers. If you ever need to make a warranty claim, the claim should be made with Inverters R US via the Victron Warranty Claim form located on the bottom of any Inverters R US webpage. ..."

thanks , jeff

I purchased from before with no issues. However, late last year I started getting targeted phishing emails using the unique email address I created when I purchased from them. The emails had my real name and address combined with an email address unique to that single purchase. I told them that they had been hacked. They said they would look into it. I contacted them multiple times since then with no response. I left that email address open for a few months hoping they would come clean, and notify their customers but they never did. They are not a company I would purchase from again.

 

[LydMekk]

Probably selling email addresses...

 

[SouthernSolar]

I purchased from them with no problems

 

[Ton618]

Probably selling email addresses...

Along with name, physical address and phone number.

 

[rickst29]

They're a decent company, operating within my hometown (Nevada has lots of warehouse operations, because we have no taxes on inventory.). But they are primarily dealers, with extremely limited support capabilities (e.g., they don't do re-work on broken things, unless the fix is super simple.) For Victron equipment, Battleborn (also local in Reno NV) has similar prices on the things they offer, and vastly more expertise.