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diy solar

diy solar

is Inverters R Us a safe company to deal with ?

JeffB1961

New Member
Joined
Feb 16, 2025
Messages
54
Location
Tazewell Va USA
they seem legit . but i ned to know if they're good if i gonna give them my card/info .
also ... they offer a extended waranty with victron products . is this legit with victron ?
".... This warranty is an Official Extended Warranty through Victron Energy. As one of the largest Victron distributors in the world, Inverters R US is simply facilitating the warranty to Victron customers. If you ever need to make a warranty claim, the claim should be made with Inverters R US via the Victron Warranty Claim form located on the bottom of any Inverters R US webpage. ..."

thanks , jeff
 
they seem legit . but i ned to know if they're good if i gonna give them my card/info .
also ... they offer a extended waranty with victron products . is this legit with victron ?
".... This warranty is an Official Extended Warranty through Victron Energy. As one of the largest Victron distributors in the world, Inverters R US is simply facilitating the warranty to Victron customers. If you ever need to make a warranty claim, the claim should be made with Inverters R US via the Victron Warranty Claim form located on the bottom of any Inverters R US webpage. ..."

thanks , jeff
I purchased from before with no issues. However, late last year I started getting targeted phishing emails using the unique email address I created when I purchased from them. The emails had my real name and address combined with an email address unique to that single purchase. I told them that they had been hacked. They said they would look into it. I contacted them multiple times since then with no response. I left that email address open for a few months hoping they would come clean, and notify their customers but they never did. They are not a company I would purchase from again.
 
They're a decent company, operating within my hometown (Nevada has lots of warehouse operations, because we have no taxes on inventory.). But they are primarily dealers, with extremely limited support capabilities (e.g., they don't do re-work on broken things, unless the fix is super simple.) For Victron equipment, Battleborn (also local in Reno NV) has similar prices on the things they offer, and vastly more expertise.
 

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