So I deal with several Chinese companies when ordering things. For some bizarre reason my corporate guys thinks that I know Chinese (LOL). I was born and raised in LA – I can barely order from a Chinese menu in English but I digress.
SO with the limited Chinese I do speak (thanks Grandma) I hear allot of complaints from the Chinese vendors about ppl wanting quotes. So here is a couple of things to keep in mind.
- NO NOT everyone speaks English. Many times if they do not understand what you are asking they run it through Google Translate and it goes downhill from there.
- DO NOT use abbreviations.
- DO NOT USE slang.
- DO NOT USE long sentences. My boss says you have to talk to them like you were talking to a Marine. Not sure what that means but apparently all the oil-hands out here does.
- Keep is SIMPLE
- ASK direct questions one at a time and number them.
- Your purchase is only protected really by two ways – PAYPAL and CREDIT card. Alibaba Assurance usually sides with the SELLER. PAYPAL and CREDIT CARD sides with you 100%.
- Most of these guys do not know what their ads even say – not their fault – SOOOO be specific in asking. DO NOT assume what you see is what they are selling. Especially GRADE-A vs GRADE-B.
- DO NOT ask for multiple quotes on the same page. If you want to know the difference in cost between 16 200aH and 16 280aH then send them two separate requests UNTIL YOU establish that they speak good English.
- Some of the folks I deal with asks me to PLEASE stop butchering their language and they speak better English then I do. Many of the folks have actually studied in the states. BUT NEVER assume that until you are sure.
- Tell them that they need to wrap the batteries especially well for shipping.
- YOU need to ask them HOW LONG shipping is – some ship by air (8 days) some by boat (3 weeks)
- With either Paypal or CC you will pay about a 4% fee – but well worth it.
- Do NOT give them your full address UNTIL you order. Just City, State, USA, zip. Apparently It cuts down on confusion getting a quote (don’t ask me why)
- If you have a technical question then often this will slow down your quote. IE “What is the resistance of the busbars that come with the batteries? ” Because they will then send the question to the technical guys and the wait begins sometimes.
- Referring to #13 – ONLY ask questions that you really need to know.
- Ask for pictures of the batteries. The reason is – some of them do NOT have terminal screws on top or even holes drilled for them.
- Make sure when you do order that they have your FULL ADDRESS - SPELL OUT STATE and PUT USA on it .. AND AND AND make sure they have your phone number in case customs or DHL or USPS has to call you ... otherwise - the box sits there forever.
Below is sort of how I do it.
HI (Amy or Judy or Steve, etc)
Can I get a quote for (16) 3.2V 280aH GRADE-A aluminum blue batteries, and busbars to be delivered to Sanderson, TEXAS, USA, 79848.
(1) Are the batteries GRADE-A?
(2) How long will it take to arrive once I pay?
(3) Can you test each battery PRIOR to shipping please.
(4) HOW do I pay. I prefer PAYPAL or CC
(5) Please send me pictures of what the batteries look like.
Thank You
Ghostwriter66@xxxx.com
THAT’S ALL YOU NEED TO DO … Both Amy and Nikkie has sent me some of the request they get to me to see if I can help figure out what people are asking for and even I can’t figure out what they are asking – tooo many people are rambling on and on about life and mom and the weather and it gets confusing what you are asking for …